At a Glance
- Tasks: Serve delicious food and ensure a clean, welcoming environment for customers.
- Company: Join an award-winning catering company with a passion for great food.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours, opportunities for growth, and a chance to give back on Freedom Fridays.
- Why this job: Make customers smile while developing your skills in a fun, supportive team.
- Qualifications: Customer service experience and a passion for food are essential.
The predicted salary is between 18900 - 23100 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
This is a General Assistant position to work from Monday to Friday (40 hours per week).
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times.
You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates.
With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our Benefits Include
• An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
- Explore all benefits and more by visiting BM Caterers website
- #J-18808-Ljbffr
General Assistant / Barista in London employer: BM Caterers
BM Caterers is an exceptional employer located in Greater London, offering a vibrant work culture that fosters creativity and collaboration among culinary professionals. With unique benefits like monthly masterclasses led by Michelin-starred chefs and complimentary lunches every weekday, employees are encouraged to grow their skills and thrive in a supportive environment. Join us to be part of a team that values passion for food and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant / Barista in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BM Caterers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BM Caterers
Don't be shy about reaching out to BM Caterers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant / Barista in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BM Caterers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BM Caterers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
