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- Tasks: Join us as a Hospitality Assistant, ensuring top-notch service at events and meetings.
- Company: We're an award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy free lunches, discounts, and fully funded training courses with Michelin-starred chefs.
- Why this job: Be part of a dynamic team, develop your skills, and make every customer experience memorable.
- Qualifications: No formal qualifications needed, but Food Safety Level 2 is a plus; good communication skills required.
- Other info: Work Monday to Thursday, 9 AM to 4 PM, with opportunities for personal growth and volunteering.
The predicted salary is between 24000 - 36000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
You have the ability to listen carefully, take instructions, and communicate confidently while working to an organized plan, following procedures and displaying good practice at all times. You’ll liaise with customers to ensure their needs have been met.
Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to gain a thorough understanding of our products and services. BM Caterers is committed to supporting your training and development to achieve your career goals.
Our Benefits:
- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme & WSET courses
- 28 days annual leave with an additional day each year up to 33 days
- The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards, as well as site-based summer and winter parties
- Regular team events
- Life assurance and an employee assistance programme
- Cycle2work scheme – upfront loan for necessary equipment
- Being part of a team that has made the ‘Best Companies’ to Work For list 7 years running
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Hospitality Assistant employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Hospitality Assistant. Understanding the nuances of setting up and clearing areas, as well as providing excellent customer service, will help you stand out during interviews.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with friends or family about hospitality scenarios. This practice can boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
If you have any experience in food service or hospitality, be ready to discuss specific examples of how you handled customer interactions or resolved issues. Real-life stories can make a strong impression.
✨Tip Number 4
Research BM Caterers and their values. Being knowledgeable about the company’s mission and services will demonstrate your genuine interest and commitment to becoming part of their team.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Hospitality Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you have performed that relate to the responsibilities listed, such as managing meeting rooms or providing high-quality service.
Showcase Your Skills: Demonstrate your communication skills and ability to work as part of a team in your application. Provide examples of how you've successfully interacted with customers or colleagues in past roles, showcasing your personable and approachable nature.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Hospitality Assistant role.
How to prepare for a job interview at BM Caterers
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've positively impacted customer experiences in previous roles. Highlight your communication skills and your approach to handling difficult situations.
✨Demonstrate Attention to Detail
This role requires meticulous attention to detail, especially when setting up and clearing areas. During the interview, mention specific instances where your attention to detail made a difference in your work. This could be anything from ensuring cleanliness to accurately following instructions.
✨Familiarise Yourself with Food Safety Standards
Since holding a Food Safety Level 2 certificate is ideal, make sure you understand basic food hygiene principles. You might be asked about these during the interview, so brush up on your knowledge and be ready to discuss how you would apply these standards in the workplace.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Hospitality Assistant. This not only helps you gauge if the job is right for you but also demonstrates your proactive nature.
