At a Glance
- Tasks: Deliver top-notch hospitality at events and corporate meetings with a keen eye for detail.
- Company: Join an award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy a birthday day off, free lunches, and monthly masterclasses with Michelin-starred chefs.
- Why this job: Make every customer experience memorable while developing your skills in a supportive environment.
- Qualifications: Previous hospitality experience and Food Safety Level 2 certification preferred.
- Other info: Flexible hours, career growth opportunities, and a chance to volunteer on Freedom Fridays.
The predicted salary is between 11 - 14 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team. This is a Hospitality Assistant position to work across Monday to Thursday - 09:00 to 16:00 with flexibility to stay longer when required.
Previous experience in a similar role is essential. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Hospitality Assistant - 26 hours employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - 26 hours
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being a part of their hospitality family.
✨Tip Number 2
Practice your communication skills! As a Hospitality Assistant, you'll need to interact with customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your attention to detail! During your interview, share specific examples of how you've maintained high standards in previous roles. Whether it's setting up for an event or ensuring customer satisfaction, demonstrating your meticulous nature will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant - 26 hours
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in hospitality roles. We want to see how you've made customer experiences positive in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention your attention to detail and ability to follow procedures, as these are key for us.
Be Professional Yet Friendly: While we love a friendly vibe, remember to keep it professional in your written application. Use polite language and show that you understand the importance of discretion and communication in hospitality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BM Caterers!
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their services. Familiarise yourself with their approach to hospitality and any recent events they’ve catered for. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Since previous experience is essential, be ready to discuss specific examples from your past roles. Highlight situations where you provided excellent customer service or handled high-pressure events. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Attention to Detail
In hospitality, attention to detail is key. During the interview, mention how you ensure high standards in your work. You could talk about how you set up and cleared areas meticulously or how you follow procedures to maintain safety and hygiene standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like for a Hospitality Assistant. It shows you’re engaged and serious about the position, plus it gives you valuable insights into the company.