Hospitality Assistant

Hospitality Assistant

Full-Time 13 - 16 £ / hour (est.) No home office possible
BM Caterers

At a Glance

  • Tasks: Deliver top-notch hospitality at events and ensure every customer has a fantastic experience.
  • Company: Join a multi award-winning catering company with a passion for food and service.
  • Benefits: Enjoy a birthday day off, free lunches, and discounts at various retailers.
  • Why this job: Be part of a dynamic team and learn from Michelin-starred chefs while making a difference.
  • Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
  • Other info: Flexible hours, career development support, and a fun work environment await you!

The predicted salary is between 13 - 16 £ per hour.

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team. This is a 30h contracted hospitality role. Hours will be scheduled flexibly according to business demands and may be worked across five days or fewer in any given week.

Responsibilities

  • From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
  • Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
  • You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
  • You’ll be sure to liaise with customers to ensure their needs have been met.

Qualifications

  • Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
  • No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.

Benefits

  • An annual day off for your birthday!
  • Monthly masterclasses with Michelin‑starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle‑to‑work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday!
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.

Hospitality Assistant employer: BM Caterers

BM Caterers is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that includes monthly masterclasses with Michelin-starred chefs, flexible working hours, and a commitment to employee growth through fully funded training courses, you will find ample opportunities to thrive in your hospitality career. Additionally, unique benefits such as a paid day off for volunteering and free lunches every workday make BM Caterers a truly rewarding place to work.
BM Caterers

Contact Detail:

BM Caterers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Assistant

✨Tip Number 1

Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and services will help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience in hospitality.

✨Tip Number 3

Show off your personality! When you meet the team, let your enthusiasm for hospitality shine through. A positive attitude can make a huge difference in how you're perceived.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in a Hospitality Assistant.

We think you need these skills to ace Hospitality Assistant

Customer Service
Attention to Detail
Communication Skills
Listening Skills
Organisational Skills
Food Safety Level 2
Health & Safety Level 2
Teamwork
Discretion
Politeness
Ability to Follow Procedures
Flexibility
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or food-related roles, and explain why you want to be part of our award-winning team.

Tailor Your Application: Make sure to customise your application to fit the role of Hospitality Assistant. Highlight relevant skills like attention to detail, communication, and your ability to follow procedures. We want to see how you can contribute to our high standards!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at BM Caterers

✨Know Your Stuff

Before the interview, make sure you’ve read up on BM Caterers and their services. Understanding their approach to hospitality will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your People Skills

As a Hospitality Assistant, communication is key. Be prepared to share examples of how you've effectively interacted with customers in the past. Highlight your ability to listen and respond to their needs, as this will demonstrate your suitability for the role.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the company’s standards, which is crucial in the hospitality industry.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

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