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- Tasks: Lead a team to deliver top-notch customer service and create a vibrant dining atmosphere.
- Company: Join a multi award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy perks like free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Why this job: Be part of a supportive team focused on growth, training, and making a positive impact.
- Qualifications: Food Safety Level 2 and Health & Safety Level 2 preferred; no formal qualifications needed.
- Other info: Explore more benefits and career development opportunities on the BM Caterers website.
The predicted salary is between 24000 - 36000 £ per year.
We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met. Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your goals.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website
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Front of House Supervisor employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values of BM Caterers. Understanding their commitment to customer service and team performance will help you align your responses during interviews and show that you're a great fit for their environment.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to lead a team and provide excellent customer service. Highlight situations where you successfully motivated your team or resolved customer issues, as these are key aspects of the Front of House Supervisor role.
✨Tip Number 3
Research common challenges faced in the catering industry, particularly in front-of-house operations. Being able to discuss these challenges and how you would address them can set you apart from other candidates and show your proactive approach.
✨Tip Number 4
Network with current or former employees of BM Caterers if possible. They can provide valuable insights into the interview process and what the company truly values in a Front of House Supervisor, giving you an edge in your application.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and ideal candidate attributes. Tailor your application to highlight how your skills and experiences align with what BM Caterers is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or supervisory roles. Use specific examples to demonstrate your ability to maintain high standards and contribute to a positive team environment.
Showcase Your Skills: Make sure to mention your communication skills and ability to follow procedures. If you have Food Safety Level 2 and Health & Safety Level 2 certificates, be sure to include these qualifications prominently in your application.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for BM Caterers and how you can contribute to their goals.
How to prepare for a job interview at BM Caterers
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues, demonstrating your proactive approach.
✨Demonstrate Team Leadership
Highlight your experience in leading and motivating a team. Be ready to discuss how you've contributed to a positive team environment and maximised performance through training and development.
✨Familiarise Yourself with Food Safety Standards
Since the role requires knowledge of food safety and health regulations, brush up on the relevant standards. Mention any certifications you have, like Food Safety Level 2, and be prepared to discuss how you ensure compliance in a busy environment.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
