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- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Join a multi award-winning contract catering company with a passionate team.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Part-time hours with opportunities for personal development and volunteering.
- Why this job: Make customers smile while gaining valuable experience in a fun, dynamic environment.
- Qualifications: Food Safety Level 2 and previous customer service experience preferred.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Responsibilities:
- Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles.
- Regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
- Listen carefully and take instructions from your manager, and provide prompt and efficient service at all times.
- Communicate confidently with customers, gain feedback and react to their needs to ensure that every customer experience is a positive one.
- Follow procedures and display good food safety practice at all times.
Qualifications:
- Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience working in a customer service environment, good merchandising skills and till experience.
Role details:
This role is part-time, working afternoon shifts from 2:00 pm to 6:30 pm, Monday to Thursday, with the potential to adjust hours in the future.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Denham employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Denham
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm for food and customer service shine through. They want to see that you’re not just qualified, but also a great fit for their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to highlight why you’d be a great addition to their team.
We think you need these skills to ace General Assistant in Denham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your ability to create positive interactions and how you handle feedback. We want to see your enthusiasm shine through!
Highlight Relevant Experience: Make sure to mention any previous roles you've had in customer service or food safety. If you've got those Food Safety Level 2 and Health & Safety Level 2 certificates, shout about them! We’re looking for candidates who can hit the ground running.
Be Detail-Oriented: Since attention to detail is key in this role, use your application to demonstrate how you’ve maintained cleanliness and organisation in past jobs. A little example goes a long way in showing us you’re the right fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and principles. Since they focus on cleanliness and customer satisfaction, think about how your past experiences align with these aspects. Be ready to share specific examples that highlight your attention to detail and customer service skills.
✨Dress for Success
Even though this is a part-time role, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company’s standards.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide better answers but also demonstrates your ability to follow instructions—an essential skill for the role. Don’t hesitate to ask for clarification if you’re unsure about something!
✨Show Enthusiasm
Let your passion for customer service shine through! Talk about why you enjoy working in a team and how you can contribute to creating positive experiences for customers. A genuine enthusiasm can set you apart from other candidates.