At a Glance
- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Join a multi award-winning contract catering company with a passionate team.
- Benefits: Flexible hours, 28 days leave, birthday off, and discounts at various outlets.
- Other info: Opportunities for training, development, and exciting team events.
- Why this job: Be part of a fun team that values your contributions and celebrates success.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 18900 - 23100 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times.
You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates.
With previous experience working in a customer service environment, you have good merchandising skills and till experience.
- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Training and development opportunities including NVQ apprentice scheme &WSET courses
- 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
- Life assurance and an employee assistance programme
- Cycle2work scheme - upfront loan for the necessary equipment
- Being part of a team that made the ‘Best Companies’ to Work For list 7 yearsrunning
- . Free parking on site
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General Assistant in Crawley employer: BM Caterers
As a multi award-winning contract catering company, we pride ourselves on our vibrant work culture that values teamwork and customer satisfaction. With flexible working hours, extensive training and development opportunities, and unique perks like having your birthday off, we ensure our employees feel valued and supported in their roles. Join us and be part of a team recognised as one of the 'Best Companies' to Work For for seven consecutive years, all while serving over 45,500 happy customers daily.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Crawley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BM Caterers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BM Caterers
Don't be shy about reaching out to BM Caterers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant in Crawley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BM Caterers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BM Caterers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
