At a Glance
- Tasks: Lead a dynamic team to deliver exceptional catering experiences and innovative menus.
- Company: Join a top-rated company with a focus on sustainability and employee satisfaction.
- Benefits: Enjoy a healthy work-life balance, competitive salary, and team perks.
- Other info: Be part of a supportive culture with excellent career growth opportunities.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Hospitality diploma or NVQ equivalent, with food safety and health & safety certifications.
The predicted salary is between 34650 - 42350 £ per year.
We energise workplaces.
Through the food and drink we offer, we enhance the employee experience, helping you attract and retain the right staff.
And we do this for all kinds of organisations, tailoring our services to a wide range of needs – whether you want an all-day restaurant, a lively café or exquisite fine dining, with everything prepared on-site or delivered to your door.
We also recognise the importance of value for money, and work creatively to find new ways to reduce costs and use resources more efficiently.
Motivated people
It’s a simple equation: happy people provide excellent service.
Which is why we’ve made BM such a brilliant place to work, offering a healthy work-life balance and a host of team benefits.
And it’s good to have this recognised by those who matter – our team gave us the highest Glassdoor score in our industry, 4.6 out of a possible 5.
Also, we’ve remained on the Best Companies list for the last 10 years, again because of our team members.
Sustainable and ethical
We aim to do everything as sustainably and ethically as possible.
From sourcing responsibly and reducing waste to supporting our communities, these principles shape the decisions we make every day.
While we know there is always more to do, we are committed to continually improving our environmental and social impact.
Our commitment is recognised through respected industry accreditations, including Eco Vadis Silver , Green Kitchen Standard certification across five sites, and Food for Life Served Here Bronze at two locations, demonstrating the practical steps we are taking to create a more sustainable future.
We serve 40,000 customers every day, in nearly 100 UK locations.
And these numbers are set to grow, with the backing and resources of the WSH group, where we operate independently alongside other leading hospitality brands.
Most importantly, our focus on building fruitful partnerships has earned us a 98 per cent client-retention rate, reflecting the effectiveness of our flexible, tailored catering services – which we provide for businesses across a broad range of sectors, including finance, legal, education, media, health and technology.
Job Description
- Day to day customer satisfaction
- Ensures excellent standards of food including innovative menus, quality produce, sound provenance and presented with flair
- Leads and develops the team by building a motivated and capable team that works well together with purpose
- Effectively liaises with all bm caterers departments, providers and third-party suppliers
- Ensures effective financial management to agreed budgets/targets
- Manages each employee in line with company policies and procedures for recruitment, training, development, absence and compensation.
- Maintains accurate records confidentially and in line with Data Protection including DBS/security checks where appropriate
- Efficient and high standards of food production
- Support achievement of financial targets and controls
- Is a proactive, motivational team leader
- Complies with bm caterers and client policies and procedures
- Achieves and maintains records regarding legislative requirements for Employment, Immigration, Security, Financial records, H and Safety. and procedural health and safety targets.
- Offer inspiration and ideas for ongoing improvements
- Ensure the day to day management is monitored and all departments are assessed
- Liaise with Clients, managers and line manger to ensure consistence across group contacts
- Feedbacks, coaches, trains and performance manages where appropriate
Qualifications
- Hospitality Diploma/NVQ equivalent
- Food Safety L3
- Health & Safety L2
- Additional Information
Other skills
- Skills and knowledge especially for food innovation
- Committed to developing commercial skills
- Enthusiastic and motivating
- Helpful and flexible
- Good written, spoken and numeracy skills
- Committed to team and customer satisfaction
- Able to priorities and organize
- Hard working and reliable
- Capable & respected trainer and coach
- Confidential and discrete
- #J-18808-Ljbffr
Catering General Manager in City of London employer: BM Caterers
As a multi award-winning contract catering company, we pride ourselves on our vibrant work culture that values teamwork and customer satisfaction. With flexible working hours, extensive training and development opportunities, and unique perks like having your birthday off, we ensure our employees feel valued and supported in their roles. Join us and be part of a team recognised as one of the 'Best Companies' to Work For for seven consecutive years, all while serving over 45,500 happy customers daily.
StudySmarter Expert Advice🤫
We think this is how you could land Catering General Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BM Caterers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BM Caterers
Don't be shy about reaching out to BM Caterers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering General Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BM Caterers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BM Caterers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
