At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer service every day.
- Company: Join an award-winning catering company with a passion for food and service.
- Benefits: Enjoy a birthday off, free lunches, and masterclasses with Michelin-starred chefs.
- Other info: Great opportunities for personal growth and community involvement.
- Why this job: Make a real impact in a fun environment while developing your skills.
- Qualifications: Food Safety Level 2 and Health & Safety Level 2 preferred, but not essential.
The predicted salary is between 24000 - 30000 € per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Café Supervisor.
Responsibilities:
- Ensure consistent high standards of customer service and proactive customer interaction.
- Follow appropriate procedures and instructions.
- Contribute to a positive team environment and work with the team to exceed client and company goals.
- Maximise team performance through training, development, motivation and engagement.
- Oversee day-to-day running of the cafés and maintain strong team performance and food safety compliance.
- Liaise with customers to ensure their needs are met and communicate confidently while following procedures.
Qualifications:
Ideally you will already hold Food Safety Level 2 and Health & Safety Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read company manuals to gain thorough understanding of products and services.
Benefits:
- An annual day off for your birthday.
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday.
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Café Supervisor in Bow employer: BM Caterers
As a multi award-winning contract catering company, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. Our Café Supervisor role offers unique benefits such as monthly masterclasses with Michelin-starred chefs, a paid day off for your birthday, and the opportunity to volunteer on Freedom Fridays, all while working in a supportive team environment dedicated to exceeding client expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Bow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Café Supervisor.
✨Tip Number 2
Practice your customer interaction skills! Since the role focuses on high standards of customer service, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show off your team spirit! Be ready to discuss how you’ve contributed to a positive team environment in previous roles. Highlight any training or development initiatives you’ve led or participated in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Café Supervisor in Bow
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know how much you love food and customer service. Share any experiences that highlight your enthusiasm for creating a great café atmosphere!
Highlight Teamwork Skills:We’re all about teamwork here at StudySmarter. Make sure to mention any past experiences where you’ve worked with a team to achieve goals or improve performance. We want to see how you can contribute to our positive environment!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Café Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BM Caterers
✨Know Your Customer Service Standards
Familiarise yourself with the company's approach to customer service. Be ready to discuss how you would ensure high standards and engage proactively with customers. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Showcase Team Leadership Skills
As a Café Supervisor, you'll need to motivate and develop your team. Prepare to share specific instances where you've successfully led a team, focusing on training and engagement strategies that resulted in improved performance.
✨Understand Food Safety and Compliance
Brush up on your knowledge of food safety and health regulations, especially if you hold the relevant certificates. Be prepared to discuss how you would maintain compliance while overseeing daily operations in the café.
✨Communicate Confidently
Practice your communication skills, as you'll need to liaise with both customers and your team. Think about how you can convey information clearly and confidently, ensuring everyone is on the same page and customer needs are met.
