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- Tasks: Lead a vibrant team to deliver top-notch customer service and create memorable experiences.
- Company: Join an award-winning catering company with a passion for food and customer satisfaction.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours with opportunities for extra shifts and personal development.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences every weekend.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor.
Key Responsibilities:
- Ensure consistent high standards of customer service and proactive customer interaction.
- Follow appropriate procedures and instructions.
- Contribute to a positive team working environment to exceed client and company goals.
- Maximise performance from the team by focusing on good training and development, motivation and engagement.
- Liaise with customers to ensure their needs have been met.
This is a FOH Supervisor position to work on Saturday and Sunday, 6:30-14:30 (15 hours per week). Extra hours may be available to cover team members' holidays.
Requirements:
- You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
- Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
- No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Our Benefits Include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Front of house Supervisor - 15h week in Barnsley employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house Supervisor - 15h week in Barnsley
✨Tip Number 1
Get to know the company! Before your interview, dive into BM Caterers' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning service.
✨Tip Number 2
Practice your customer interaction skills. As a Front of House Supervisor, you'll be the face of the company. Role-play scenarios with friends or family to boost your confidence in handling various customer situations.
✨Tip Number 3
Show off your leadership style! Think about how you can motivate and engage your team. Be ready to share examples of how you've successfully trained or developed others in previous roles during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at BM Caterers. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Front of house Supervisor - 15h week in Barnsley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love interacting with customers. Share any experiences where you went above and beyond to ensure a great service – we want to see that enthusiasm shine through!
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter, so make sure to mention any past experiences where you contributed to a positive team environment. Whether it’s training new staff or motivating your colleagues, we want to hear how you’ve helped your team succeed.
Be Clear and Organised: Just like in the role, clarity is key in your application. Make sure your writing is well-structured and easy to follow. Use bullet points if necessary to highlight your skills and experiences – we appreciate a tidy presentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the benefits we offer.
How to prepare for a job interview at BM Caterers
✨Know the Company Inside Out
Before your interview, take some time to research BM Caterers. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, customer interaction is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can contribute to maintaining high standards of service.
✨Demonstrate Team Leadership
Think about times when you've motivated or trained a team. Be ready to discuss your approach to fostering a positive working environment and how you can maximise performance within the team at BM Caterers.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Practice responding to scenarios related to customer complaints or team conflicts, showcasing your ability to follow procedures while ensuring customer satisfaction.