At a Glance
- Tasks: Serve delicious food and ensure a clean, welcoming environment for customers.
- Company: Join an award-winning catering company with a passion for great service.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Make a positive impact on customer experiences while developing your skills.
- Qualifications: Customer service experience and food safety certifications are a plus.
The predicted salary is between 20000 - 25000 € per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a Catering Assistant position to work 5 days out of 7 days. Shifts are 6 hours per day (30 hours per week).
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Catering Assistant - 30h week in Barnsley employer: BM Caterers
Join our multi award-winning contract catering company, where we pride ourselves on a vibrant work culture that values teamwork and customer satisfaction. As a Catering Assistant, you'll enjoy unique benefits such as an annual day off for your birthday, monthly masterclasses with Michelin-starred chefs, and fully funded development courses to enhance your skills. With a focus on employee well-being and community engagement, including a paid day off to volunteer, we offer a rewarding environment for those looking to grow in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - 30h week in Barnsley
✨Tip Number 1
Get to know the company! Research our values and what makes us tick. When you show genuine interest in our mission, it’ll shine through in your conversations and help you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love hearing about real experiences that showcase your ability to handle feedback and provide top-notch service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for an interview. It shows you’re serious about joining our team and ready to represent us well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Catering Assistant - 30h week in Barnsley
Some tips for your application 🫡
Show Your Passion for Food:We want to see your love for food and customer service shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for catering and how you connect with customers.
Tailor Your CV:Make sure your CV is tailored to the Catering Assistant role. Highlight your previous experience in customer service, food safety certifications, and any skills that align with our six principles. We love seeing how you fit into our team!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’re excited about this opportunity and what you can bring to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Make sure you’re familiar with the company’s values and principles, especially their focus on customer service and food safety. Brush up on your Food Safety Level 2 and Health & Safety Level 2 knowledge, as these will likely come up in conversation.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. Think about times when you received feedback and how you reacted to it. This will demonstrate your ability to create positive customer experiences.
✨Attention to Detail is Key
Since the role involves monitoring cleanliness and presentation, be ready to discuss how you ensure high standards in your work. You might want to mention specific practices you follow to maintain cleanliness and organisation in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions that show your interest in the role and the company. Inquire about the team culture, training opportunities, or what a typical day looks like for a Catering Assistant. This shows you’re genuinely interested in being part of their team.
