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- Tasks: Prepare delicious hot beverages and provide excellent customer service.
- Company: Join a multi award-winning catering company serving over 45,500 customers daily.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Why this job: Be part of a vibrant team with opportunities for growth and learning from Michelin-starred chefs.
- Qualifications: Experience in customer service and confidence in cash handling preferred.
- Other info: Paid volunteer days and enhanced parental leave benefits available.
The predicted salary is between 20000 - 30000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Barista employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with our coffee bar concept and the types of beverages we offer. Being knowledgeable about our menu will not only impress during your interview but also show your genuine interest in joining our team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on being positive, enthusiastic, and adaptable to different scenarios, as these traits are essential for a Barista role with us.
✨Tip Number 3
Highlight any previous experience you have in fast-paced environments. We value candidates who can manage queues and handle busy periods effectively, so be ready to share relevant examples during your discussions with us.
✨Tip Number 4
Showcase your passion for coffee and food by discussing your favourite beverages or culinary experiences. This personal touch can help you stand out and demonstrate that you truly care about the quality of service we provide.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Barista position. Tailor your application to highlight your relevant experience in customer service and beverage preparation.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Use specific examples from your past experiences to demonstrate how you meet the requirements of the role, such as handling cash or managing busy service periods.
Highlight Relevant Experience: Make sure to include any previous roles in hospitality or food service. Emphasise your ability to engage with customers and maintain high service standards, as these are crucial for the Barista position.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the service industry.
How to prepare for a job interview at BM Caterers
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making beverages. Share any personal experiences or favourite drinks you've crafted, as this will demonstrate your enthusiasm and knowledge about the role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss how you handle difficult situations, such as managing queues or accommodating special requests, to show that you're adaptable and customer-focused.
✨Demonstrate Cash Handling Experience
Be ready to discuss your experience with cash handling and using tills. Mention any specific systems you've used and how you ensure accuracy and efficiency in transactions, as this is crucial for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how they maintain high customer service standards. This shows your genuine interest in the company and the position.
