At a Glance
- Tasks: Prepare delicious hot beverages and provide top-notch customer service.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, free lunch, masterclasses with chefs, and discounts at various outlets.
- Other info: Enjoy a supportive environment with opportunities for volunteering and personal development.
- Why this job: Join a dynamic team and enhance your skills while making customers happy.
- Qualifications: Experience in customer service preferred; training provided for career growth.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day.
Qualifications
We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista employer: BM Caterers
As a multi award-winning contract catering company, we pride ourselves on our vibrant work culture that values creativity and customer engagement. Our Baristas enjoy a range of benefits including an annual day off for their birthday, monthly masterclasses with Michelin-starred chefs, and fully funded development courses to enhance their skills and career growth. With a commitment to employee well-being and community involvement, such as our Freedom Friday initiative, we offer a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your barista skills! If you can, whip up some drinks at home or volunteer at a local café. Showing off your skills in the interview will definitely impress them!
✨Tip Number 3
Be ready to share your customer service stories. Think of times when you went above and beyond for a customer. This will show that you’re not just about making coffee, but also about creating great experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a nice touch!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee and creating delicious beverages shine through. We want to see that you understand the art of being a Barista and how much joy it brings to customers.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re all about keeping our customers happy, so share examples of how you've gone above and beyond to make someone's day better.
Be Yourself:We value authenticity! Don’t be afraid to let your personality come through in your application. Show us who you are and how you can fit into our friendly team.
Apply Through Our Website:For the best chance of joining our award-winning team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at BM Caterers
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create popular drinks. This shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers positively and adapt to their needs.
✨Practice Cash Handling Scenarios
Since cash handling is part of the job, practice common scenarios you might face at the till. Be ready to explain how you would handle transactions efficiently and accurately, especially during busy periods. This will show that you’re prepared for the fast-paced environment.
✨Emphasise Teamwork and Adaptability
Be prepared to discuss how you work well in a team and adapt to changing situations. Share examples of how you’ve collaborated with colleagues in the past, especially during busy shifts. This will highlight your ability to maintain high service standards even under pressure.
