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- Tasks: Support restaurant operations and ensure a clean, welcoming environment for customers.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Why this job: Gain hands-on experience in a vibrant setting while making customers smile every day.
- Qualifications: Food Safety Level 2 and customer service experience required.
- Other info: Flexible shifts, opportunities for personal development, and a supportive team culture.
The predicted salary is between 20000 - 30000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Work alongside the chef to support our restaurant operations. Shifts from Monday to Friday – 8:00 to 14:30.
- Monitor counters and chillers to ensure cleanliness, stocking and presentation that align with our six principles.
- Regularly check the restaurant areas for consistent cleanliness and meticulous attention to detail.
- Listen carefully to manager's instructions and provide prompt, efficient service.
- Communicate confidently with customers, gain feedback and react to their needs to ensure a positive experience.
Requirements:
- Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience in a customer service environment.
- Good merchandising skills and till experience.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Andover employer: BM Caterers
Contact Detail:
BM Caterers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Andover
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BM Caterers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning crew.
✨Tip Number 2
Practice your customer service skills! Since the role involves interacting with customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It’s all about making a great first impression, especially in a customer-facing role like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at BM Caterers. Let’s get you started on this exciting journey!
We think you need these skills to ace General Assistant in Andover
Some tips for your application 🫡
Show Your Passion for Food: We love foodies! When you're writing your application, let your passion for food and customer service shine through. Share any relevant experiences that highlight your enthusiasm for the culinary world.
Tailor Your Application: Make sure to customise your application to fit the General Assistant role. Highlight your previous experience in customer service and any skills that align with our six principles. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at BM Caterers
✨Know Your Stuff
Familiarise yourself with the company’s values and principles, especially their focus on cleanliness and customer service. Be ready to discuss how your previous experience aligns with these principles and how you can contribute to maintaining high standards.
✨Show Off Your Skills
Highlight any relevant certifications, like your Food Safety Level 2 and Health & Safety Level 2. If you have experience with merchandising or till operations, make sure to mention it! This will show that you’re prepared and capable of handling the responsibilities of the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. Think about scenarios where you’ve successfully handled customer feedback or worked alongside a team. This will help you communicate confidently during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a General Assistant. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.