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- Tasks: Lead operations in care homes, ensuring financial growth and quality management.
- Company: B&M Care, a leader in the healthcare sector with a focus on quality.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while advancing your career in healthcare management.
- Qualifications: NVQ Level 5 or equivalent experience in care home management.
- Other info: Dynamic role with travel opportunities and potential for leadership development.
The predicted salary is between 36000 - 60000 £ per year.
B&M Care Head Office is looking for an Operations Manager to primarily be responsible for the continuous financial growth of the company and the successful operation of the Company’s care homes.
Responsibilities:
- Supporting home managers to maximise occupancy, maximise profits and control costs to budgets.
- Working and supporting the Director of Governance with robust monitoring of homes audits, PCS, Radar and inspections.
- To assist where required with supporting and optimising the successful operation of all the Company’s Care Homes.
- To manage a care home during a manager's period of absence.
- To be supportive in new care homes as required, working alongside the Home Manager to optimise the successful operation.
- To ensure that all homes are working in line with the Company’s quality management system.
- To be involved as required in heading up the Company’s Management Pathways scheme and the ability to function in an educational/training and development role for the success of future B&M Care home Managers.
- To assist Managers in resolving problem situations in their homes.
- To assist in the induction and development of senior members of a home’s management team.
- Communicate effectively with Managers to achieve the objectives of the business by providing support and guidance.
- Support Managers to be inspiring leaders.
- To travel to any of the Company’s homes as required.
Skills, Characteristics and Experience:
- NVQ Level 5 or Registered Manager Award (RMA) or equivalent.
- Understanding the BCC model, within the organisation.
Salary and application:
Salary to be discussed at interview. For further details and a full job description, please contact Rachel Rodgers at rachelrodgers@bmcare.co.uk.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
Operations Manager employer: B&M Care
Contact Detail:
B&M Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&M Care on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching B&M Care’s values and recent news. We want to show that we’re not just interested in the role, but also in the company’s mission and growth.
✨Tip Number 3
Practice common interview questions related to operations management. We should be ready to discuss how we’ve maximised occupancy and profits in previous roles.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing care homes, financial growth, and any relevant qualifications like NVQ Level 5 or RMA. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with B&M Care and how your skills align with our mission. Keep it concise but impactful – we love a good story!
Showcase Your Leadership Skills: As an Operations Manager, you'll be supporting and inspiring home managers. Make sure to include examples of how you've successfully led teams or resolved challenges in previous roles. We’re looking for those standout moments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at B&M Care
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of financial growth and budget control. Brush up on key metrics related to occupancy rates, profit margins, and cost management. Be ready to discuss how you've successfully maximised profits in previous roles.
✨Showcase Your Leadership Skills
This role involves supporting and inspiring home managers. Prepare examples of how you've led teams or resolved conflicts in the past. Highlight your ability to motivate others and foster a positive work environment, as this will be crucial for the success of B&M Care's operations.
✨Familiarise Yourself with Compliance Standards
Understanding the quality management system and compliance requirements is essential. Research B&M Care’s policies and be prepared to discuss how you would ensure that all homes operate within these guidelines. This shows your commitment to maintaining high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their current challenges or future plans for the care homes. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
