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- Tasks: Lead operations in care homes, ensuring financial growth and quality management.
- Company: B&M Care, a leader in health and social care.
- Benefits: Competitive salary, career development, and supportive work environment.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: NVQ Level 5 or equivalent in management required.
- Other info: Dynamic role with opportunities for travel and leadership development.
The predicted salary is between 36000 - 60000 £ per year.
B&M Care Head Office is looking for an Operations Manager to primarily be responsible for the continuous financial growth of the company and the successful operation of the Company's care homes.
Responsibilities:
- Supporting home managers to maximise occupancy, maximise profits and control costs to budgets.
- Working and supporting the Director of Governance with robust monitoring of homes audits, PCS, Radar and inspections.
- Assisting where required with supporting and optimising the successful operation of all the Company's Care Homes.
- Managing a care home during a manager's period of absence.
- Being supportive in new care homes as required, working alongside the Home Manager to optimise the successful operation.
- Ensuring that all homes are working in line with the Company's quality management system.
- Being involved as required in heading up the Company's Management Pathways scheme and functioning in an educational/training and development role for the success of future B&M Care home Managers.
- Assisting Managers in resolving problem situations in their homes.
- Assisting in the induction and development of senior members of a home's management team.
- Communicating effectively with Managers to achieve the objectives of the business by providing support and guidance.
- Supporting Managers to be inspiring leaders.
- Travelling to any of the Company's homes as required.
Skills, Characteristics and Experience:
- NVQ Level 5 or Registered Manager Award (RMA) or equivalent.
- Understanding the BCC model, within the organisation.
Salary and Application:
Salary to be discussed at interview. For further details and a full job description, please contact Rachel Rodgers at rachelrodgers@bmcare.co.uk.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Operations Manager in London employer: B&M Care
Contact Detail:
B&M Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at B&M Care on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching B&M Care's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their growth.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and problem-solving. We want to see how you handle challenges, so have some real-life examples ready to share!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing care homes, financial growth, and any relevant qualifications like NVQ Level 5 or RMA. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've maximised occupancy and profits in previous roles. We love a good story that showcases your skills!
Showcase Your Leadership Skills: As an Operations Manager, you'll be supporting and inspiring home managers. Make sure to highlight your leadership experience and how you've helped others succeed in their roles. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started with us!
How to prepare for a job interview at B&M Care
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of financial growth and budget control. Brush up on key metrics related to occupancy rates, profit margins, and cost management. Be ready to discuss how you've successfully maximised profits in previous roles.
✨Showcase Your Leadership Skills
This role involves supporting and inspiring home managers. Prepare examples of how you've led teams or resolved conflicts in the past. Highlight your ability to motivate others and foster a positive work environment, as this will be crucial for the success of the care homes.
✨Familiarise Yourself with Compliance Standards
Understanding the BCC model and quality management systems is essential. Research the latest regulations and standards in the care industry. Be prepared to discuss how you’ve ensured compliance in previous positions and how you would implement these practices at B&M Care.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their current challenges, future goals, and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
