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- Tasks: Lead operations in care homes, ensuring financial growth and quality management.
- Company: B&M Care, a leader in health and social care.
- Benefits: Competitive salary, career development, and supportive work environment.
- Why this job: Make a real difference in the lives of others while advancing your career.
- Qualifications: NVQ Level 5 or equivalent, with strong leadership and problem-solving skills.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
B&M Care Head Office is looking for an Operations Manager to primarily be responsible for the continuous financial growth of the company and the successful operation of the Company’s care homes.
Responsibilities:
- Supporting home managers to maximise occupancy, maximise profits and control costs to budgets.
- Working and supporting the Director of Governance with robust monitoring of homes audits, PCS, Radar and inspections.
- Assisting where required with supporting and optimising the successful operation of all the Company’s Care Homes.
- Managing a care home during a manager's period of absence.
- Being supportive in new care homes as required, working alongside the Home Manager to optimise the successful operation.
- Ensuring that all homes are working in line with the Company’s quality management system.
- Involvement in heading up the Company’s Management Pathways scheme and functioning in an educational/training and development role for the success of future B&M Care home Managers.
- Assisting Managers in resolving problem situations in their homes.
- Assisting in the induction and development of senior members of a home’s management team.
- Communicating effectively with Managers to achieve the objectives of the business by providing support and guidance.
- Supporting Managers to be inspiring leaders.
- Travelling to any of the Company’s homes as required.
Skills, Characteristics and Experience:
- NVQ Level 5 or Registered Manager Award (RMA) or equivalent.
- Understanding the BCC model, within the organisation.
- Business Care Compliance.
Salary and Application:
Salary to be discussed at interview. For further details and a full job description, please contact Rachel Rodgers.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Operations Manager in England employer: B&M Care
Contact Detail:
B&M Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to B&M Care. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research B&M Care’s values and recent developments. Show them you’re not just another candidate; you’re genuinely interested in their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can support home managers and optimise operations – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operations Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing care homes, financial growth, and any relevant qualifications like NVQ Level 5 or RMA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can support our home managers. Be sure to mention your understanding of the BCC model and how you can contribute to our quality management system.
Showcase Your Leadership Skills: As an Operations Manager, you'll need to inspire and guide others. In your application, share examples of how you've successfully led teams or resolved challenging situations in previous roles. We love to see strong leadership in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about B&M Care and what we stand for.
How to prepare for a job interview at B&M Care
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of financial growth. Brush up on key metrics related to occupancy rates, profit margins, and budget control. Be ready to discuss how you've maximised profits in previous roles.
✨Showcase Your Leadership Skills
This role involves supporting and inspiring home managers. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your ability to motivate others and foster a positive work environment.
✨Understand Compliance and Quality Management
Familiarise yourself with the BCC model and quality management systems relevant to care homes. Be prepared to discuss how you’ve ensured compliance in previous positions and how you would approach audits and inspections.
✨Be Ready to Travel
Since the role requires travel to various care homes, express your willingness and flexibility. Share any past experiences where you managed operations across multiple locations, showcasing your adaptability and organisational skills.