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- Tasks: Lead and transform collections processes to enhance cashflow and team performance.
- Company: Dynamic organisation offering a hybrid working environment.
- Benefits: Competitive salary, autonomy in role, and opportunity for impactful work.
- Why this job: Shape the future of collections while making a visible impact on the organisation.
- Qualifications: Experience in collections, strong analytical skills, and excellent leadership abilities.
- Other info: Join a motivated team and enjoy clear career progression opportunities.
The predicted salary is between 43000 - 67000 £ per year.
We are recruiting for a head of collections role where you can genuinely shape how collections and credit control operate across the organisation. This is an opportunity to take ownership, simplify complexity, and make a visible impact on cashflow and performance.
Why this role?
You’ll have the autonomy to redesign and standardise collections processes, resolve complex debtor issues, and build a high-performing, data-driven team. You’ll work closely with Finance, Billing and Operations and be trusted to influence at senior level.
What you’ll be doing:
- Leading the end-to-end collections and credit control function
- Redesigning processes to improve efficiency, control and cashflow
- Resolving complex debtor and invoicing issues, particularly with local authorities
- Leading and developing a team of three with clear KPIs and accountability
- Keeping overdue debt at or below 10% of total receivables
- Providing clear insight, reporting and risk visibility to senior leaders
What we’re looking for:
- Proven experience transforming a collections or credit control function
- Strong analytical skills with the ability to unpick complex billing issues
- A confident, supportive people leader
- Excellent stakeholder management and communication skills
- Experience working with local authorities or complex billing environments (desirable)
What success looks like:
Clear, consistent processes, healthier cashflow, strong external relationships and a capable, motivated collections team.
If you’re looking for a role where your expertise will be valued and your impact clearly seen, we’d love to hear from you.
Head of Collections in London employer: Blusource Professional Services Ltd
Contact Detail:
Blusource Professional Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Collections in London
✨Tip Number 1
Network like a pro! Reach out to your connections in finance and collections. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on roles that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your analytical skills. Be ready to discuss how you've transformed collections processes in the past. We want to hear about your successes and how you tackled complex debtor issues!
✨Tip Number 3
Showcase your leadership style! When chatting with potential employers, highlight how you’ve built and motivated teams. Share examples of how you set clear KPIs and accountability – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Collections in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Collections role. Highlight your experience in transforming collections processes and managing teams, as this is what we’re really looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve improved cashflow or resolved complex debtor issues in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your skills align with our needs. We want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Blusource Professional Services Ltd
✨Know Your Numbers
Before the interview, brush up on key metrics related to collections and credit control. Be ready to discuss how you've improved cashflow in previous roles, as well as any specific KPIs you've managed. This shows you understand the financial impact of your work.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading teams. Think about how you've developed team members and set clear KPIs. Be ready to discuss your approach to motivating a team and resolving conflicts, as this role requires strong people leadership.
✨Understand the Stakeholders
Research the company’s structure and the key stakeholders you'll be working with, especially in Finance, Billing, and Operations. Be prepared to discuss how you would build relationships with these teams and influence senior leaders effectively.
✨Tackle Complex Scenarios
Anticipate questions about resolving complex debtor issues, particularly with local authorities. Prepare a couple of case studies from your past experiences where you successfully navigated tricky billing situations, demonstrating your analytical skills and problem-solving abilities.
