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- Tasks: Lead and transform collections processes to enhance cashflow and team performance.
- Company: Dynamic organisation offering a hybrid working environment.
- Benefits: Competitive salary, autonomy in role, and opportunity for impactful work.
- Why this job: Shape the future of collections while making a visible impact on the organisation.
- Qualifications: Experience in collections, strong analytical skills, and excellent leadership abilities.
- Other info: Join a motivated team with clear goals and opportunities for growth.
The predicted salary is between 42000 - 84000 £ per year.
We are recruiting for a head of collections role where you can genuinely shape how collections and credit control operate across the organisation. This is an opportunity to take ownership, simplify complexity, and make a visible impact on cashflow and performance.
Why this role?
Youll have the autonomy to redesign and standardise collections processes, resolve complex debtor issues, and build a high-performing, data-driven team. Youll work closely with Finance, Billing and Operations and be trusted to influence at senior level.
What youll be doing
- Leading the end-to-end collections and credit control function
- Redesigning processes to improve efficiency, control and cashflow
- Resolving complex debtor and invoicing issues, particularly with local authorities
- Leading and developing a team of three with clear KPIs and accountability
- Keeping overdue debt at or below 10% of total receivables
- Providing clear insight, reporting and risk visibility to senior leaders
What were looking for
- Proven experience transforming a collections or credit control function
- Strong analytical skills with the ability to unpick complex billing issues
- A confident, supportive people leader
- Excellent stakeholder management and communication skills
- Experience working with local authorities or complex billing environments (desirable)
What success looks like
Clear, consistent processes, healthier cashflow, strong external relationships and a capable, motivated collections team.
If youre looking for a role where your expertise will be valued and your impact clearly seen, wed love to hear from you.
Head of Collections in Leicester employer: Blusource Professional Services Ltd
Contact Detail:
Blusource Professional Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Collections in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections space. You never know who might have a lead on that perfect Head of Collections role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Be ready to share specific examples of how you've transformed collections processes or resolved complex debtor issues. We want to hear about your impact!
✨Tip Number 3
Showcase your analytical skills! Bring along data or reports that highlight your success in improving cashflow and managing overdue debt. Numbers speak volumes, and we love a candidate who can back up their claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Head of Collections in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Collections role. Highlight your experience in transforming collections processes and managing teams, as this is what we’re really looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve improved cashflow or resolved complex debtor issues in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your skills align with our needs. We want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Blusource Professional Services Ltd
✨Know Your Numbers
Before the interview, brush up on key metrics related to collections and credit control. Be ready to discuss how you've improved cashflow in previous roles and provide specific examples of how you’ve tackled complex debtor issues.
✨Showcase Your Leadership Style
As a head of collections, your leadership will be crucial. Prepare to share your approach to developing teams and setting KPIs. Think about how you can demonstrate your ability to motivate and support your team while driving performance.
✨Understand Stakeholder Dynamics
Familiarise yourself with the different stakeholders you’ll be working with, especially in finance and operations. Be prepared to discuss how you’ve successfully managed relationships in the past and how you plan to influence senior leaders in this role.
✨Prepare for Scenario Questions
Expect questions that ask you to resolve hypothetical complex billing issues or redesign processes. Practice articulating your thought process clearly and logically, showing how you would approach these challenges in a real-world context.
