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- Tasks: Lead and transform collections processes to enhance cashflow and team performance.
- Company: Dynamic organisation offering a hybrid working environment.
- Benefits: Competitive salary, autonomy in role, and opportunity for impactful work.
- Why this job: Shape the future of collections while making a visible impact on the organisation.
- Qualifications: Proven experience in collections, strong analytical skills, and excellent leadership abilities.
- Other info: Opportunity to work closely with senior leaders and develop a motivated team.
The predicted salary is between 43000 - 67000 £ per year.
We are recruiting for a head of collections role where you can genuinely shape how collections and credit control operate across the organisation. This is an opportunity to take ownership, simplify complexity, and make a visible impact on cashflow and performance.
Why this role? You will have the autonomy to redesign and standardise collections processes, resolve complex debtor issues, and build a high-performing, data-driven team. You will work closely with Finance, Billing and Operations and be trusted to influence at senior level.
What you will be doing:
- Leading the end-to-end collections and credit control function
- Redesigning processes to improve efficiency, control and cashflow
- Resolving complex debtor and invoicing issues, particularly with local authorities
- Leading and developing a team of three with clear KPIs and accountability
- Keeping overdue debt at or below 10% of total receivables
- Providing clear insight, reporting and risk visibility to senior leaders
What we are looking for:
- Proven experience transforming a collections or credit control function
- Strong analytical skills with the ability to unpick complex billing issues
- A confident, supportive people leader
- Excellent stakeholder management and communication skills
- Experience working with local authorities or complex billing environments (desirable)
What success looks like: Clear, consistent processes, healthier cashflow, strong external relationships and a capable, motivated collections team. If you are looking for a role where your expertise will be valued and your impact clearly seen, we would love to hear from you.
Head Of Collections employer: Blusource Professional Services Ltd
Contact Detail:
Blusource Professional Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Collections
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections space. You never know who might have a lead on the perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company’s current collections processes. Show us how you can bring your expertise to the table and make a real impact on their cashflow and performance.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and aspirations, especially in collections and credit control.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Remind them why you’re the best fit for leading their collections team.
We think you need these skills to ace Head Of Collections
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Collections role. Highlight your experience in transforming collections processes and managing teams, as this is what we’re really looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve improved cashflow or resolved complex debtor issues in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your skills align with our needs. We want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Blusource Professional Services Ltd
✨Know Your Numbers
Before the interview, brush up on key metrics related to collections and credit control. Be ready to discuss how you've improved cashflow in previous roles, and have specific examples of how you managed overdue debts or transformed processes.
✨Showcase Your Leadership Style
As a head of collections, your ability to lead a team is crucial. Prepare to share your approach to developing high-performing teams, including how you set KPIs and foster accountability. Think of examples where you've successfully motivated your team to achieve targets.
✨Understand Stakeholder Dynamics
This role involves working closely with various departments. Familiarise yourself with how finance, billing, and operations interact within the organisation. Be prepared to discuss how you've effectively managed stakeholder relationships in the past, especially with local authorities.
✨Prepare for Complex Scenarios
Expect questions about resolving complex debtor issues. Think through some challenging situations you've faced and how you navigated them. Highlight your analytical skills and your ability to simplify complexity while maintaining clear communication with stakeholders.
