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For Companies At a Glance
- Tasks: Manage salon operations, client experience, and support stylists in a vibrant environment.
- Company: Blushes Oxford is a premium salon with over 40 years of heritage, focused on innovation and community.
- Benefits: Enjoy a competitive salary, performance bonuses, discounted services, and a supportive work culture.
- Why this job: Join a dynamic team where your contributions matter and you can grow your career in beauty.
- Qualifications: Experience in salon management, strong leadership skills, and exceptional customer service abilities required.
- Other info: Full-time role, 40 hours per week, with a start date ASAP.
The predicted salary is between 32000 - 38000 £ per year.
A highly desirable opportunity has opened up at Blushes Oxford for a Full-Time Salon & Front of House Manager. If you thrive in a fast-paced, dynamic environment and have a passion for delivering outstanding customer service while managing a premium salon space, this could be the perfect role for you. Working closely with our talented team of stylists, you will be the face of the salon—meeting, greeting, and assisting clients while ensuring smooth daily operations. This role is ideal for someone proactive, organised, and people-focused, with a passion for creating an exceptional salon experience.
What You’ll Be Doing:
- Salon Operations & Client Experience: Ensure the salon runs efficiently, managing front-of-house services and supporting both clients and stylists. Maintain a welcoming and professional atmosphere that aligns with the Blushes brand. Provide first-class customer service—greeting clients, offering refreshments, and ensuring their needs are met throughout their visit. Manage appointment scheduling, ensuring a smooth and profitable day for stylists and clients alike. Build strong relationships with clients, ensuring any issues or complaints are handled promptly and effectively.
- Co-Worker & Leadership Support: Be the first point of contact for co-workers, ensuring their workspace is fully stocked and operational. Communicate efficiently with stylists about client arrivals, appointment updates, and any special requests. Support a positive and high-performing salon environment through leadership, organisation, and motivation. Take ownership of diary management, cancellations, and rebooking processes to optimise efficiency and revenue.
- Business & Salon Management: Oversee daily salon operations, ensuring all processes run smoothly. Monitor and manage stock levels of colour, retail, and salon supplies in line with budgets. Assist in marketing initiatives by promoting salon offers, events, and retail promotions. Maintain accurate client records, ensuring GDPR compliance and effective client communication strategies. Prepare weekly and monthly reports to track salon performance.
What We’re Looking For:
- Previous experience in a management role within the beauty/hair or spa space.
- Proven leadership skills, with the ability to support a busy salon team.
- Exceptional customer service abilities, ensuring every client enjoys a luxury experience.
- Strong organisational and problem-solving skills, able to adapt to a fast-paced environment.
- Confidence with technology—experience with booking systems or CRM software is a plus.
- A positive, can-do attitude with a proactive and self-motivated approach.
Why Join Blushes?
Blushes is a collective of high-end hair and beauty salons, dedicated to creating spaces where both clients and team members flourish. With over 40 years of heritage, we’re focused on innovation, community, and delivering the best salon experience possible. We believe in investing in our people, providing the tools and support to help you succeed and grow within our team.
Perks & Benefits:
- £32,000 - £38,000 basic salary plus performance-related bonus after probation.
- Additional commission on product sales.
- Company pension scheme.
- Discounted hair & beauty services.
- Annual company events and exclusive incentives.
- A dynamic and supportive work environment where your contributions are valued.
Key Details:
- Hours: Full-time, 40 hours per week (Tuesday – Saturday).
- Start Date: ASAP.
- Location: Blushes Oxford.
Ready to Elevate Your Career? If you’re a passionate and driven individual looking for a role where you can make a real impact, we’d love to hear from you! Apply now or email emma@blushes.co.uk to learn more about this exciting opportunity.
Salon Manager employer: Blushes Collective
Contact Detail:
Blushes Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Familiarise yourself with the Blushes brand and its values. Understanding their commitment to customer service and salon experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the beauty and salon industry. Attend local events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've successfully led teams, handled customer complaints, and improved salon operations.
✨Tip Number 4
Showcase your knowledge of booking systems and CRM software during conversations. Highlighting your tech-savviness can set you apart, as it’s a valuable asset for managing salon operations efficiently.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles within the beauty or spa industry. Emphasise your leadership skills and any customer service achievements that align with the expectations of Blushes Oxford.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of what makes an exceptional salon experience. Mention specific examples of how you've successfully managed teams and improved client satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational and problem-solving skills. Discuss your experience with technology, such as booking systems or CRM software, as this is a plus for the role.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Blushes Oxford and its values in your application. Express why you want to be part of their team and how you can contribute to creating a welcoming and professional atmosphere for clients.
How to prepare for a job interview at Blushes Collective
✨Showcase Your Customer Service Skills
As a Salon Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to creating a luxury experience.
✨Demonstrate Leadership Experience
Be ready to discuss your previous management roles, particularly in the beauty or spa industry. Highlight specific instances where you successfully led a team, resolved conflicts, or improved salon operations.
✨Familiarise Yourself with Salon Operations
Understand the daily operations of a salon, including appointment scheduling and stock management. Being knowledgeable about these processes will show that you're proactive and ready to hit the ground running.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the salon's culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
