At a Glance
- Tasks: Provide 1st & 2nd line support and manage device configurations.
- Company: Join Blupace, a leading IT development company with a global presence.
- Benefits: Competitive salary, diverse work environment, and great benefits package.
- Other info: Flexible working hours and opportunities for personal growth in a fun environment.
- Why this job: Be part of a team that innovates and makes a real difference in technology.
- Qualifications: Experience with Windows, Active Directory, and strong troubleshooting skills.
The predicted salary is between 23615 - 25674 € per year.
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference.
Where you’ll be working:
It is Greater Guildford Area, England, United Kingdom based contractual opportunity, Band 2 engineer for backfill or dispatch position. No Sponsorship provided for this role.
Job Description
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
Responsibilities and Functions
- Deploy SCCM/Intune Custom image to new Devices
- Configure Device and core Applications
- Coordinate with Users for replacement device
- Configure User experience and Custom applications, whenever required
- Provide user 1st & 2nd line support.
- Maintain asset register for removal of old devices and replacements
- Complete software installations on workstations and laptops
The Package
We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
Desktop Support Engineer -Guilford in Woking employer: Blupace Tech
Blupace is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Desktop Support Engineer to thrive. Located in the Greater Guildford Area, we offer competitive salaries, a comprehensive benefits package, and ample opportunities for professional growth in a diverse environment where creativity and merit are celebrated. Join us to be part of a passionate team dedicated to delivering cutting-edge technology solutions while enjoying a balanced and enjoyable workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer -Guilford in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and connect with current Blupace employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you're aiming for a Desktop Support Engineer role, make sure you can confidently discuss Windows 7-10, Active Directory, and troubleshooting techniques. Practice common interview questions and scenarios to show off your problem-solving skills.
✨Tip Number 3
Show your passion for technology! During interviews, share examples of how you've tackled challenges in previous roles or projects. Highlight your adaptability and willingness to learn new tools and technologies, as this is key in a fast-changing industry like IT.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Blupace and being part of our innovative team.
We think you need these skills to ace Desktop Support Engineer -Guilford in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows 7-10, Active Directory, and any relevant troubleshooting skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team at Blupace. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re looking for those proven analytical and troubleshooting skills that will help us keep our services top-notch.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Blupace Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 7-10, Microsoft Active Directory, and the tools mentioned in the job description. Be ready to discuss your experience with PC hardware installation and troubleshooting, as well as any helpdesk ticketing systems you've used.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Blupace values analytical and troubleshooting skills, so think of scenarios where you successfully resolved a problem or improved a process.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. Be ready to demonstrate your relationship-building skills and how you’ve provided top-notch internal customer service in previous positions.
✨Be Flexible and Ready to Adapt
The tech industry is always changing, so show that you're adaptable. Discuss any experiences where you had to adjust quickly to new technologies or processes, and express your willingness to work off-hours if needed for projects or emergencies.
