Desktop Support Specialist -Southampton

Blupace is a world‑class IT development company that has been operating since 2008 with over 160 employees across four countries (UK, France, Germany, Belgium). We provide innovative software solutions in web and mobile applications, e‑commerce, data & analytics, field services and more.

Where you’ll be working

• Southampton area, England – contractual Band 2 engineer
• No sponsorship provided for this role
• Tenure: Dispatch & Backfill engineer

Job Description

Windows 7‑10, Microsoft Active Directory, use of GPOs, Microsoft Office 365, PC hardware installation and troubleshooting, enterprise anti‑virus solutions, help‑desk ticketing systems.

• Mobile device management (iOS & Android), enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting, and problem‑solving skills.
• Ability to multi‑task, determine priorities and meet SLAs.
• Excellent communication, relationship–building and internal customer service skills.
• Adaptable and flexible in a fast‑changing industry and work environment.
• Willing to work off‑hours and weekends when required for projects or emergency support.

Responsibilities and Functions

• Deploy SCCM/Intune custom image to new devices.
• Configure devices and core applications.
• Coordinate with users for replacement devices.
• Configure user experience and custom applications as required.
• Provide 1st & 2nd line support to users.
• Maintain asset register for removal of old devices and replacements.
• Complete software installations on workstations and laptops.

The Package

We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where ideas can truly flourish and are balanced with a healthy dose of fun.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting