BlupaceTech is seeking an experienced SIAM Escalation Manager for an onsite role in London. You will lead end-to-end escalation management across a multi-vendor IT environment, coordinating with suppliers and internal teams to restore services quickly and maintain stakeholder confidence.
The ideal candidate has 8–15 years in IT service management, strong ITIL/SIAM credentials, and hands-on experience with Major Incident Management and ServiceNow.
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