At a Glance
- Tasks: Provide 1st & 2nd line support and manage device configurations.
- Company: Join Blupace, a leading IT development company with a global presence.
- Benefits: Competitive salary, diverse work environment, and great benefits package.
- Other info: Flexible working hours and opportunities for personal growth in a fun atmosphere.
- Why this job: Be part of a team that innovates and makes a real difference in technology.
- Qualifications: Experience with Windows, Active Directory, and strong troubleshooting skills.
The predicted salary is between 23615 - 25674 € per year.
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference.
Where you'll be working:
It is Greater Guildford Area, England, United Kingdom based contractual opportunity, Band 2 engineer for backfill or dispatch position. No Sponsorship provided for this role.
Job Description- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA's.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- Deploy SCCM/Intune Custom image to new Devices
- Configure Device and core Applications
- Coordinate with Users for replacement device
- Configure User experience and Custom applications, whenever required
- Provide user 1st & 2nd line support.
- Maintain asset register for removal of old devices and replacements
- Complete software installations on workstations and laptops
The Package: We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
Desktop Support Engineer -Guilford in Guildford employer: Blupace Tech
Blupace is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Desktop Support Engineer to thrive. Located in the Greater Guildford Area, employees benefit from a competitive salary, a comprehensive benefits package, and ample opportunities for professional growth within a diverse team. With a commitment to continuous improvement and a focus on employee well-being, Blupace ensures that its staff can develop their skills while contributing to meaningful technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer -Guilford in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at Blupace or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your experience with Windows, Active Directory, and troubleshooting. When you get the chance to chat with hiring managers, let your expertise shine through.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research common questions for Desktop Support Engineers and practice your answers. Also, think of examples where you've solved problems or improved processes—this is your time to impress!
We think you need these skills to ace Desktop Support Engineer -Guilford in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows 7-10, Active Directory, and any relevant troubleshooting skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team at Blupace. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re looking for those proven analytical and troubleshooting skills that will help us keep our services top-notch.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Blupace Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 7-10, Microsoft Active Directory, and MS Office 365. Be ready to discuss your experience with PC hardware installation and troubleshooting, as well as any enterprise anti-virus solutions you've worked with.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Highlight your analytical skills and how you've effectively prioritised tasks to meet SLAs, especially in a fast-paced environment.
✨Communicate Like a Pro
Since excellent communication is key, practice explaining technical concepts in simple terms. Think about how you can build relationships with users and provide top-notch customer service, even under pressure.
✨Be Ready for Flexibility
Blupace values adaptability, so be prepared to discuss your willingness to work off-hours or weekends if needed. Share any experiences where you've had to adjust quickly to changing circumstances or project requirements.
