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- Tasks: Provide 1st & 2nd line support and manage device configurations.
- Company: Join Blupace, a leading IT development company with a global presence.
- Benefits: Competitive salary, great benefits, and a fun, collaborative work environment.
- Other info: Flexible hours and opportunities for growth in a fast-paced industry.
- Why this job: Make a real impact in tech while developing your skills in a dynamic setting.
- Qualifications: Experience with Windows, Active Directory, and strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
Why join us? Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services.
Where you’ll be working: It is Guildford, England, United Kingdom based contractual opportunity, Band 2 engineer for backfill or dispatch position. No Sponsorship provided for this role.
Band 2 Job Description- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- Deploy SCCM/Intune Custom image to new Devices.
- Configure Device and core Applications.
- Coordinate with Users for replacement device.
- Configure User experience and Custom applications, whenever required.
- Provide user 1st & 2nd line support.
- Maintain asset register for removal of old devices and replacements.
- Complete software installations on workstations and laptops.
The Package: We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit.
Locations
Desktop Support Engineer -Guilford in Guildford, Surrey employer: Blupace Tech
Contact Detail:
Blupace Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer -Guilford in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to desktop support. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! If you’ve got experience with Windows, Active Directory, or troubleshooting, make sure to highlight these in conversations. Bring examples of how you've solved problems in the past to impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Desktop Support Engineer -Guilford in Guildford, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows 7-10, Active Directory, and any relevant troubleshooting skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team at Blupace. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re all about analytical thinking and problem-solving, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Blupace Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 7-10, Microsoft Active Directory, and GPOs. Be ready to discuss your experience with PC hardware installation and troubleshooting, as well as your familiarity with helpdesk ticketing systems. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Blupace values analytical and troubleshooting skills, so prepare to share instances where you've successfully resolved technical issues. Think about times when you had to multi-task or prioritise tasks under pressure, and be ready to explain your thought process.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to build relationships with users. Consider how you can demonstrate your customer service skills during the interview, perhaps by sharing a story about a time you helped a frustrated user.
✨Be Ready for Flexibility
Since the job may require off-hours work, be prepared to discuss your availability and willingness to adapt. Show that you're flexible and can thrive in a fast-changing environment. It might help to have a few examples of how you've successfully adapted to change in previous roles.