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- Tasks: Provide 1st & 2nd line support and manage device configurations.
- Company: Blupace, a leading IT development company with a global presence.
- Benefits: Competitive salary, diverse work environment, and great benefits package.
- Why this job: Join a passionate team and make a real impact in tech solutions.
- Qualifications: Experience with Windows, Active Directory, and strong troubleshooting skills.
- Other info: Dynamic role with opportunities for growth in a fast-paced industry.
The predicted salary is between 30000 - 42000 £ per year.
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference.
Where you’ll be working: It is Glasgow, Scotland based contractual opportunity, Band 2 engineer. No Sponsorship provided for this role. Band 2 Project work for 2 months.
Job Description:
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
Responsibilities and Functions:
- Deploy SCCM/Intune Custom image to new Devices.
- Configure Device and core Applications.
- Coordinate with Users for replacement device.
- Configure User experience and Custom applications, whenever required.
- Provide user 1st & 2nd line support.
- Maintain asset register for removal of old devices and replacements.
- Complete software installations on workstations and laptops.
The Package:
We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
Desktop Support Specialist Glasgow employer: Blupace Tech
Contact Detail:
Blupace Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Specialist Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Blupace and understand their products and services. Tailor your answers to show how your skills in Windows support and troubleshooting can make a difference for them.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled tech issues in the past. This will demonstrate your analytical abilities and adaptability in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Blupace team.
We think you need these skills to ace Desktop Support Specialist Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Support Specialist role. Highlight your experience with Windows 7-10, Microsoft Active Directory, and any relevant troubleshooting skills. We want to see how your background fits with what we do at Blupace!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your problem-solving skills and adaptability in fast-paced environments.
Show Off Your Communication Skills: Since this role involves a lot of user interaction, make sure to showcase your excellent communication skills in your application. We love candidates who can build relationships and provide top-notch customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Blupace!
How to prepare for a job interview at Blupace Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 7-10, Microsoft Active Directory, and GPOs. Be ready to discuss your experience with PC hardware installation and troubleshooting, as well as your familiarity with helpdesk ticketing systems. The more you can demonstrate your technical skills, the better!
✨Show Off Your Problem-Solving Skills
Blupace values analytical and troubleshooting abilities, so prepare some examples of how you've tackled tech issues in the past. Think about specific situations where you had to multi-task or prioritise tasks under pressure, and be ready to share those stories during the interview.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice explaining complex technical concepts in simple terms, as you'll need to build relationships with users. During the interview, focus on being clear and concise, and don’t hesitate to ask for clarification if you don’t understand a question.
✨Be Ready for Flexibility
Since the job may require off-hours work, be prepared to discuss your availability and willingness to adapt. Show that you're flexible and can handle the fast-changing environment at Blupace. A positive attitude towards working outside regular hours can set you apart from other candidates.
