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- Tasks: Provide 1st & 2nd line support and manage device configurations.
- Company: Join Blupace, a leading IT development company with a global presence.
- Benefits: Enjoy a competitive salary and a fantastic benefits package.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Experience with Windows, Active Directory, and troubleshooting skills required.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 23615 - 25674 £ per year.
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160 people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference.
Where you’ll be working: It is Chelmsford, England, United Kingdom based contractual opportunity, Band 2 engineer. No Sponsorship provided for this role.
Job Description- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- Deploy SCCM/Intune Custom image to new Devices.
- Configure Device and core Applications.
- Coordinate with Users for replacement device.
- Configure User experience and Custom applications, whenever required.
- Provide user 1st & 2nd line support.
- Maintain asset register for removal of old devices and replacements.
- Complete software installations on workstations and laptops.
We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
Desktop Support Engineer in Chelmsford employer: Blupace Tech
Contact Detail:
Blupace Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at Blupace or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your experience with Windows, Active Directory, and troubleshooting. This will give you an edge during interviews and show that you're ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for Desktop Support Engineers. Think about how you’d handle specific scenarios, like troubleshooting a device or managing user requests, so you can impress the hiring team.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're genuinely interested in joining our team. Plus, it helps us keep track of your application better!
We think you need these skills to ace Desktop Support Engineer in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows 7-10, Active Directory, and any relevant troubleshooting skills. We want to see how your background fits with what we do at Blupace!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and how you can contribute to our innovative team. We love seeing enthusiasm and a personal touch in applications.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We value analytical and troubleshooting skills, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Blupace!
How to prepare for a job interview at Blupace Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 7-10, Microsoft Active Directory, and GPOs. Be ready to discuss your experience with troubleshooting PC hardware and using helpdesk ticketing systems. The more confident you are in these areas, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you had to multi-task or prioritise tasks under pressure. This will demonstrate your analytical skills and ability to meet SLAs, which are crucial for a Desktop Support Engineer.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a user with a problem, so being able to build rapport and convey information clearly will set you apart.
✨Be Ready for Flexibility
Blupace values adaptability, so be prepared to discuss your willingness to work off-hours or weekends if needed. Share any past experiences where you had to adjust your schedule for urgent support or projects, as this shows you're committed to providing top-notch service.