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- Tasks: Manage AV technical setups and support for client meetings and events.
- Company: Blupace is a leading IT development company with a focus on innovative software solutions since 2008.
- Benefits: Enjoy a competitive salary, diverse work culture, and opportunities for personal growth.
- Why this job: Join a passionate team dedicated to making a difference through technology in a fun environment.
- Qualifications: 5+ years of AV experience, strong communication skills, and ability to manage multiple tasks.
- Other info: Occasional travel to client sites in London; no sponsorship provided.
The predicted salary is between 36000 - 60000 £ per year.
Why join us?
Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium.
Where you’ll be working:
- We are hiring an AV Support Engineer
- It is based at Client office at Sunbury on Thames
- Required Experience 5+ yrs
- Occasional travel to other client sites in London ,Canary wharf
- No Sponsor ship Provided
Essential Duties and Responsibilities:
•Management of onsite AV Technical Management, including configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
• Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
• Coordinate with AV equipment OEMs for resolution/workarounds, when required
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
• Interact with client Customer Help Desk ticketing system to respond to end user requests
• Setup and breakdown of all onsite meetings
• Daily system testing to ensure equipment and room functionality
• Responsible for escalating all “next level” break fix issues to their manager for resolution
• Perform remote testing for local and regional offices
• Polycom AV equipment management and configuration
• Videoconferencing experience including operation, call set-up and equipment
• Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type
Skills and Abilities:
• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Ensure operational availability of all dedicated audio visual and Video Production environments
• Ability to work and think independently and ensuring to meet deadlines
• Good Knowledge of Windows based devices
• Ability to balance multiple tasks with changing priorities
• Strong organizational skills and excellent attention to detail
• Excellent communication and interpersonal skills, both verbal and written
• Demonstrated customer service focus and client communication skills
The Package
We offer a competitive salary and a great benefits package. Blupace is committed to promoting a diverse, open and collaborative work environment – a place where we can be ourselves and succeed on merit. We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.
Audio Visual Support employer: Blupace Tech
Contact Detail:
Blupace Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Support
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Poly, Crestron, and Cisco. Having hands-on experience or certifications in these systems can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work with companies like Blupace. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends and challenges in AV support.
✨Tip Number 3
Prepare for potential technical assessments during the interview process. Brush up on your troubleshooting skills and be ready to demonstrate your ability to diagnose and resolve common AV issues on the spot.
✨Tip Number 4
Showcase your customer service skills during interviews. Since the role involves interacting with clients and end-users, emphasise your ability to communicate effectively and provide excellent support in high-pressure situations.
We think you need these skills to ace Audio Visual Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual support and technical management. Include specific examples of AV devices you've worked with, such as Poly, Crestron, or Cisco.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving skills. Mention your ability to work independently and your experience with client interactions, as these are key for the role.
Highlight Relevant Skills: In your application, emphasise your communication skills and customer service focus. Blupace values effective interaction with clients and colleagues, so make sure to illustrate how you excel in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the AV Support Engineer role.
How to prepare for a job interview at Blupace Tech
✨Showcase Your Technical Skills
Make sure to highlight your experience with AV devices like Poly, Crestron, and Cisco during the interview. Be prepared to discuss specific projects where you configured or installed these systems, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've diagnosed and resolved technical issues in the past. Discuss your approach to troubleshooting AV equipment and how you coordinate with vendors for solutions, as this is crucial for the role.
✨Emphasise Communication Skills
Since the role involves interacting with clients and colleagues, be ready to showcase your communication skills. Share experiences where you effectively communicated technical information to non-technical users or collaborated with teams to achieve a common goal.
✨Understand the Company Culture
Research Blupace's values and work environment. During the interview, express how your personal values align with their commitment to innovation and collaboration. This shows that you're not just looking for a job, but a place where you can contribute and grow.