At a Glance
- Tasks: Coordinate creative projects, manage schedules, and ensure smooth operations in a dynamic agency.
- Company: Blumilk, a vibrant creative agency with over 25 years of experience.
- Benefits: Competitive salary, hands-on role, and the chance to shape a new position.
- Other info: Opportunity to influence operations directly and work closely with senior management.
- Why this job: Be the backbone of creativity, allowing teams to focus on delivering amazing work.
- Qualifications: Experience in a creative agency, strong organisational skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Blumilk is a creative agency in Newcastle. We've been at it for over 25 years, working with clients across utilities, public sector, healthcare and education sectors where the work has to land properly, not just look nice.
The Agency Operations Manager is a new role for us and sits at the centre of Blumilk's day-to-day delivery operation, helping creative work move smoothly, efficiently and profitably through the business.
The role supports the Studio, Live Projects and Engagement teams by coordinating schedules, qualifying incoming work, dealing with external suppliers, managing operational systems and maintaining commercial accuracy across projects. Above all, the role exists to protect creative focus. By taking ownership of studio coordination, workflow management and operational administration, the Agency Operations Manager allows the creative team to spend more time delivering amazing creative work and the client facing team more time to talk to clients.
If you've worked in a busy agency before, you'll know the job. You'll also know the difference it makes when one person owns it properly.
What you'll be doing:
- Running studio scheduling and day-to-day workflow
- Planning resource and capacity across the team
- Qualifying incoming briefs and turning them into real project plans
- Supporting the quoting and proposal process
- Managing suppliers
- Keeping our project management software tidy and the operational reporting honest
- Coordinating quality control so work goes out right first time
- Spotting where things can work better, and making them happen
You'll fit if:
- You've worked in a creative, marketing or design agency
- You're seriously organised and a clear, calm communicator
- You've got commercial nous and a sharp eye for detail
- You stay steady when the day goes sideways
- You've used a project or workflow systems
- You're comfortable saying no when a brief isn't ready or a deadline isn't realistic
The practical stuff:
This is a new role, so there's room to shape it. You'll report directly to the MD and have the backing of the senior team. You'll be measured on whether the studio runs smoothly and the margins hold. It's a hands-on operational job, not a strategy seat. Office-based in Newcastle, Monday to Friday. £30,000 to £40,000 depending on what you bring.
How to apply:
Send a CV and a short note telling us why this role suits you. Long cover letters aren't needed. A paragraph that shows you've actually read the ad will get our attention faster than three pages of corporate stuff.
Agency Operations Manager in York employer: Blumilk
Blumilk is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Newcastle upon Tyne. With over 25 years of experience, we prioritise employee growth through hands-on roles like the Agency Operations Manager, where you can shape your position while ensuring our creative teams thrive. Enjoy a supportive environment that values creativity, efficiency, and commercial insight, all while working on meaningful projects across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Agency Operations Manager in York
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at agencies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Blumilk and its projects. Show us you know what we do and how you can help keep our creative focus sharp. Tailor your answers to highlight your experience in agency operations.
✨Tip Number 3
Practice your communication skills! As an Agency Operations Manager, you'll need to be clear and calm under pressure. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in joining our team at Blumilk.
We think you need these skills to ace Agency Operations Manager in York
Some tips for your application 🫡
Keep it Short and Sweet:When you're applying, remember that we love brevity! A short note explaining why you’re the perfect fit for the Agency Operations Manager role is all we need. Skip the long cover letters; a concise paragraph will grab our attention much quicker.
Show You've Done Your Homework:Make sure to mention something specific from the job description in your application. This shows us that you've actually read it and understand what we're looking for. It’s a great way to stand out from the crowd!
Highlight Relevant Experience:If you've worked in a creative agency before, let us know! Share your experiences that relate directly to the responsibilities of the role. We want to see how your background aligns with what we do at Blumilk.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Blumilk
✨Know the Agency Inside Out
Before your interview, take some time to research Blumilk and its work. Familiarise yourself with their clients and projects, especially in sectors like utilities and healthcare. This will help you demonstrate your genuine interest and understanding of the agency's operations.
✨Showcase Your Organisational Skills
As an Agency Operations Manager, being organised is key. Prepare examples from your past experience where you've successfully managed schedules or coordinated teams. Be ready to discuss how you keep workflows efficient and how you handle unexpected challenges.
✨Communicate Clearly and Calmly
During the interview, focus on your communication style. Practice articulating your thoughts clearly and calmly, especially when discussing complex topics like project management systems or supplier coordination. This will reflect your ability to maintain composure in a busy agency environment.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've identified inefficiencies and implemented solutions. The role requires spotting areas for improvement, so be prepared to share how you've made processes better in previous roles. This will show that you can contribute positively to Blumilk's operations.
