At a Glance
- Tasks: Coordinate creative projects, manage schedules, and ensure smooth operations in a dynamic agency.
- Company: Blumilk, a vibrant creative agency with over 25 years of experience.
- Benefits: Competitive salary, hands-on role, and the chance to shape a new position.
- Other info: Opportunity to influence operations directly and work closely with senior management.
- Why this job: Be the backbone of creativity, helping teams deliver amazing work while keeping everything on track.
- Qualifications: Experience in a creative agency, strong organisational skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Blumilk is a creative agency in Newcastle. We've been at it for over 25 years, working with clients across utilities, public sector, healthcare and education sectors where the work has to land properly, not just look nice.
The Agency Operations Manager is a new role for us and sits at the centre of Blumilk's day-to-day delivery operation, helping creative work move smoothly, efficiently and profitably through the business. The role supports the Studio, Live Projects and Engagement teams by coordinating schedules, qualifying incoming work, dealing with external suppliers, managing operational systems and maintaining commercial accuracy across projects. Above all, the role exists to protect creative focus. By taking ownership of studio coordination, workflow management and operational administration, the Agency Operations Manager allows the creative team to spend more time delivering amazing creative work and the client facing team more time to talk to clients.
If you've worked in a busy agency before, you'll know the job. You'll also know the difference it makes when one person owns it properly.
What you'll be doing:
- Running studio scheduling and day-to-day workflow
- Planning resource and capacity across the team
- Qualifying incoming briefs and turning them into real project plans
- Supporting the quoting and proposal process
- Managing suppliers
- Keeping our project management software tidy and the operational reporting honest
- Coordinating quality control so work goes out right first time
- Spotting where things can work better, and making them happen
You'll fit if:
- You've worked in a creative, marketing or design agency
- You're seriously organised and a clear, calm communicator
- You've got commercial nous and a sharp eye for detail
- You stay steady when the day goes sideways
- You've used a project or workflow systems
- You're comfortable saying no when a brief isn't ready or a deadline isn't realistic
The practical stuff:
This is a new role, so there's room to shape it. You'll report directly to the MD and have the backing of the senior team. You'll be measured on whether the studio runs smoothly and the margins hold. It's a hands-on operational job, not a strategy seat. Office-based in Newcastle, Monday to Friday. £30,000 to £40,000 depending on what you bring.
How to apply:
Send a CV and a short note telling us why this role suits you. Long cover letters aren't needed. A paragraph that shows you've actually read the ad will get our attention faster than three pages of corporate stuff.
Agency Operations Manager in Warrington employer: Blumilk
Blumilk is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of Newcastle upon Tyne. With over 25 years of experience, we prioritise employee growth and creativity, offering opportunities to shape new roles like the Agency Operations Manager. Our supportive culture encourages innovation while ensuring a balanced workload, allowing you to focus on delivering outstanding creative solutions for our diverse clients.
StudySmarter Expert Advice🤫
We think this is how you could land Agency Operations Manager in Warrington
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Blumilk's recent projects and their approach to creative work. This will help you connect your experience with what they value, showing that you're not just another candidate.
✨Tip Number 2
Practice your communication skills! As an Agency Operations Manager, you'll need to be a clear and calm communicator. Try role-playing common interview questions with a friend to get comfortable articulating your thoughts.
✨Tip Number 3
Be ready to showcase your organisational skills! Bring examples of how you've successfully managed workflows or schedules in previous roles. This will demonstrate your ability to keep things running smoothly at Blumilk.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Blumilk. Don’t forget to keep your note short and sweet, highlighting why you’re the perfect fit!
We think you need these skills to ace Agency Operations Manager in Warrington
Some tips for your application 🫡
Keep it Short and Sweet:When you're writing your application, remember that less is more! A concise paragraph that highlights why you're the perfect fit for the Agency Operations Manager role will grab our attention much quicker than a lengthy cover letter.
Show You've Done Your Homework:Make sure to mention something specific from the job description in your note. It shows us that you've actually read it and understand what we're looking for. A little detail can go a long way!
Highlight Relevant Experience:Since this role is all about keeping things running smoothly, share any past experiences in creative or marketing agencies. We want to see how your skills can help us protect that creative focus we value so much.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to keep track of everything and ensures your application gets the attention it deserves.
How to prepare for a job interview at Blumilk
✨Know the Role Inside Out
Before your interview, make sure you fully understand what the Agency Operations Manager role entails. Familiarise yourself with Blumilk's operations, especially how they manage studio scheduling and workflow. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Since this role requires serious organisation, be prepared to share specific examples of how you've successfully managed projects or workflows in the past. Highlight any tools or systems you've used to keep things running smoothly, as this will demonstrate your capability to handle the operational side of the job.
✨Communicate Clearly and Calmly
As a clear and calm communicator, it's essential to convey your thoughts effectively during the interview. Practice articulating your ideas and experiences succinctly, especially when discussing how you've dealt with challenging situations in previous roles. This will show that you can maintain composure under pressure.
✨Be Ready to Discuss Commercial Awareness
Blumilk values commercial nous, so be prepared to discuss how you've contributed to profitability in past roles. Think of examples where you've identified cost-saving opportunities or improved project margins. This will illustrate your understanding of the business side of agency operations.