Agency Operations Manager in Liverpool

Agency Operations Manager in Liverpool

Liverpool Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate creative projects, manage schedules, and ensure smooth operations in a dynamic agency.
  • Company: Blumilk, a vibrant creative agency with over 25 years of experience.
  • Benefits: Competitive salary, hands-on role, and the chance to shape a new position.
  • Other info: Opportunity to influence operations directly and work closely with senior management.
  • Why this job: Be the backbone of creativity, allowing teams to focus on delivering amazing work.
  • Qualifications: Experience in a creative agency, strong organisational skills, and a keen eye for detail.

The predicted salary is between 30000 - 40000 £ per year.

Blumilk is a creative agency in Newcastle. We've been at it for over 25 years, working with clients across utilities, public sector, healthcare and education sectors where the work has to land properly, not just look nice.

The Agency Operations Manager is a new role for us and sits at the centre of Blumilk's day-to-day delivery operation, helping creative work move smoothly, efficiently and profitably through the business.

The role supports the Studio, Live Projects and Engagement teams by coordinating schedules, qualifying incoming work, dealing with external suppliers, managing operational systems and maintaining commercial accuracy across projects.

Above all, the role exists to protect creative focus. By taking ownership of studio coordination, workflow management and operational administration, the Agency Operations Manager allows the creative team to spend more time delivering amazing creative work and the client facing team more time to talk to clients.

If you've worked in a busy agency before, you'll know the job. You'll also know the difference it makes when one person owns it properly.

What you'll be doing:

  • Running studio scheduling and day-to-day workflow
  • Planning resource and capacity across the team
  • Qualifying incoming briefs and turning them into real project plans
  • Supporting the quoting and proposal process
  • Managing suppliers
  • Keeping our project management software tidy and the operational reporting honest
  • Coordinating quality control so work goes out right first time
  • Spotting where things can work better, and making them happen

You'll fit if:

  • You've worked in a creative, marketing or design agency
  • You're seriously organised and a clear, calm communicator
  • You've got commercial nous and a sharp eye for detail
  • You stay steady when the day goes sideways
  • You've used a project or workflow systems
  • You're comfortable saying no when a brief isn't ready or a deadline isn't realistic

The practical stuff:

This is a new role, so there's room to shape it. You'll report directly to the MD and have the backing of the senior team. You'll be measured on whether the studio runs smoothly and the margins hold. It's a hands-on operational job, not a strategy seat. Office-based in Newcastle, Monday to Friday. £30,000 to £40,000 depending on what you bring.

How to apply:

Send a CV and a short note telling us why this role suits you. Long cover letters aren't needed. A paragraph that shows you've actually read the ad will get our attention faster than three pages of corporate stuff.

Agency Operations Manager in Liverpool employer: Blumilk

Blumilk is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Newcastle upon Tyne. With over 25 years of experience, we prioritise employee growth through hands-on roles like the Agency Operations Manager, where you can shape your position while ensuring our creative teams thrive. Enjoy a supportive environment that values creativity, efficiency, and commercial insight, all while working on meaningful projects across diverse sectors.

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Contact Details:

Blumilk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Agency Operations Manager in Liverpool

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at agencies. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Nail your interview prep! Research Blumilk and understand their projects. Be ready to discuss how your experience aligns with their needs, especially around workflow management and creative processes.

Tip Number 3

Showcase your organisational skills! Bring examples of how you've successfully managed projects or improved processes in previous roles. This will demonstrate your fit for the Agency Operations Manager position.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Blumilk.

We think you need these skills to ace Agency Operations Manager in Liverpool

Studio Scheduling
Workflow Management
Resource Planning
Project Planning
Quoting and Proposal Support
Supplier Management
Operational Reporting

Some tips for your application 🫡

Keep it Short and Sweet:When you're applying, remember that we love brevity! A short note explaining why you’re the perfect fit for the Agency Operations Manager role is all we need. Skip the long cover letters; a concise paragraph will grab our attention much quicker.

Show You've Done Your Homework:Make sure to mention something specific from the job description in your application. This shows us that you've actually read it and understand what we're looking for. It’s a great way to stand out from the crowd!

Highlight Relevant Experience:We want to see how your past experience aligns with the role. If you've worked in a creative agency before, share those experiences that showcase your organisational skills and ability to manage workflows effectively.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it makes everything easier for both of us!

How to prepare for a job interview at Blumilk

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Agency Operations Manager role. Familiarise yourself with the key responsibilities like studio scheduling and workflow management. This will help you demonstrate how your experience aligns with what Blumilk is looking for.

Showcase Your Organisational Skills

Since this role requires serious organisation, be ready to share specific examples of how you've successfully managed projects or workflows in the past. Highlight any tools or systems you've used to keep things running smoothly, as this will show you’re a perfect fit for the job.

Prepare for Real-Life Scenarios

Think about potential challenges that might arise in the role, such as dealing with tight deadlines or managing supplier relationships. Prepare to discuss how you would handle these situations calmly and effectively, showcasing your problem-solving skills.

Be Authentic and Engaging

Blumilk values creativity and communication, so let your personality shine through during the interview. Be genuine when discussing your experiences and why you want to work with them. A little enthusiasm can go a long way in making a memorable impression!