At a Glance
- Tasks: Coordinate creative projects, manage schedules, and ensure smooth operations in a dynamic agency.
- Company: Blumilk, a vibrant creative agency with over 25 years of experience.
- Benefits: Competitive salary, hands-on role, and the chance to shape a new position.
- Other info: Opportunity to influence operations directly and work closely with senior management.
- Why this job: Be the backbone of creativity, allowing teams to focus on delivering amazing work.
- Qualifications: Experience in a creative agency, strong organisational skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Blumilk is a creative agency in Newcastle. We've been at it for over 25 years, working with clients across utilities, public sector, healthcare and education sectors where the work has to land properly, not just look nice.
The Agency Operations Manager is a new role for us and sits at the centre of Blumilk's day-to-day delivery operation, helping creative work move smoothly, efficiently and profitably through the business.
The role supports the Studio, Live Projects and Engagement teams by coordinating schedules, qualifying incoming work, dealing with external suppliers, managing operational systems and maintaining commercial accuracy across projects.
Above all, the role exists to protect creative focus. By taking ownership of studio coordination, workflow management and operational administration, the Agency Operations Manager allows the creative team to spend more time delivering amazing creative work and the client facing team more time to talk to clients.
If you've worked in a busy agency before, you'll know the job. You'll also know the difference it makes when one person owns it properly.
What you'll be doing:
- Running studio scheduling and day-to-day workflow
- Planning resource and capacity across the team
- Qualifying incoming briefs and turning them into real project plans
- Supporting the quoting and proposal process
- Managing suppliers
- Keeping our project management software tidy and the operational reporting honest
- Coordinating quality control so work goes out right first time
- Spotting where things can work better, and making them happen
You'll fit if:
- You've worked in a creative, marketing or design agency
- You're seriously organised and a clear, calm communicator
- You've got commercial nous and a sharp eye for detail
- You stay steady when the day goes sideways
- You've used a project or workflow systems
- You're comfortable saying no when a brief isn't ready or a deadline isn't realistic
The practical stuff:
This is a new role, so there's room to shape it. You'll report directly to the MD and have the backing of the senior team. You'll be measured on whether the studio runs smoothly and the margins hold. It's a hands-on operational job, not a strategy seat. Office-based in Newcastle, Monday to Friday. £30,000 to £40,000 depending on what you bring.
How to apply:
Send a CV and a short note telling us why this role suits you. Long cover letters aren't needed. A paragraph that shows you've actually read the ad will get our attention faster than three pages of corporate stuff.
Agency Operations Manager in Exeter employer: Blumilk
Blumilk is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Newcastle upon Tyne. With over 25 years of experience, we prioritise employee growth through hands-on roles like the Agency Operations Manager, where you can shape your position while ensuring our creative teams thrive. Enjoy a supportive environment that values creativity, efficiency, and commercial insight, all while working on meaningful projects across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Agency Operations Manager in Exeter
✨Tip Number 1
Get to know the company inside out! Research Blumilk's projects and clients, especially in the sectors they work with. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Agency Operations Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by thinking about how you can demonstrate your organisational skills and calm communication style. Have examples ready that showcase your ability to manage workflows and handle tight deadlines.
✨Tip Number 4
When you apply through our website, keep it concise but impactful. A short note that highlights your relevant experience and why you’re a great fit for the role will grab attention more than a lengthy cover letter. Show us you mean business!
We think you need these skills to ace Agency Operations Manager in Exeter
Some tips for your application 🫡
Keep it Short and Sweet:When you're applying, remember that we love brevity! A short note explaining why you’re the perfect fit for the Agency Operations Manager role is all we need. Skip the long cover letters; a concise paragraph will grab our attention much quicker.
Show You've Done Your Homework:Make sure to mention something specific from the job description in your application. This shows us that you've actually read it and understand what we're looking for. It’s a great way to stand out from the crowd!
Highlight Relevant Experience:We want to see how your past experience aligns with the role. If you've worked in a creative agency before, share those experiences that showcase your organisational skills and ability to manage workflows effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Blumilk!
How to prepare for a job interview at Blumilk
✨Know the Role Inside Out
Before your interview, make sure you fully understand the responsibilities of the Agency Operations Manager. Familiarise yourself with studio scheduling, workflow management, and how to qualify incoming briefs. This will help you speak confidently about how your experience aligns with what Blumilk is looking for.
✨Showcase Your Organisational Skills
Since this role requires serious organisation, be ready to share specific examples of how you've successfully managed projects or workflows in the past. Highlight any tools or systems you've used to keep things running smoothly, as this will demonstrate your capability to handle the operational side of the job.
✨Communicate Clearly and Calmly
As a clear and calm communicator, it's essential to convey your thoughts effectively during the interview. Practice articulating your ideas and experiences succinctly, especially when discussing how you've dealt with challenges in a busy agency environment. This will show that you can maintain composure under pressure.
✨Be Ready to Discuss Commercial Awareness
Blumilk values commercial nous, so prepare to discuss how you've contributed to profitability in previous roles. Think about times when you've identified inefficiencies or improved processes that saved time or money. This will illustrate your understanding of the business side of operations.
