At a Glance
- Tasks: Coordinate creative projects, manage schedules, and ensure smooth operations in a dynamic agency.
- Company: Blumilk, a vibrant creative agency with over 25 years of experience.
- Benefits: Competitive salary, supportive team, and the chance to shape a new role.
- Other info: Opportunity to shape a new role and work directly with senior management.
- Why this job: Be the backbone of creativity, helping teams deliver amazing work while keeping everything on track.
- Qualifications: Experience in a creative agency, strong organisational skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Blumilk is a creative agency in Newcastle. We've been at it for over 25 years, working with clients across utilities, public sector, healthcare and education sectors where the work has to land properly, not just look nice.
The Agency Operations Manager is a new role for us and sits at the centre of Blumilk's day-to-day delivery operation, helping creative work move smoothly, efficiently and profitably through the business.
The role supports the Studio, Live Projects and Engagement teams by coordinating schedules, qualifying incoming work, dealing with external suppliers, managing operational systems and maintaining commercial accuracy across projects.
Above all, the role exists to protect creative focus. By taking ownership of studio coordination, workflow management and operational administration, the Agency Operations Manager allows the creative team to spend more time delivering amazing creative work and the client facing team more time to talk to clients.
If you've worked in a busy agency before, you'll know the job. You'll also know the difference it makes when one person owns it properly.
What you'll be doing:
- Running studio scheduling and day-to-day workflow
- Planning resource and capacity across the team
- Qualifying incoming briefs and turning them into real project plans
- Supporting the quoting and proposal process
- Managing suppliers
- Keeping our project management software tidy and the operational reporting honest
- Coordinating quality control so work goes out right first time
- Spotting where things can work better, and making them happen
You'll fit if:
- You've worked in a creative, marketing or design agency
- You're seriously organised and a clear, calm communicator
- You've got commercial nous and a sharp eye for detail
- You stay steady when the day goes sideways
- You've used a project or workflow systems
- You're comfortable saying no when a brief isn't ready or a deadline isn't realistic
The practical stuff:
This is a new role, so there's room to shape it. You'll report directly to the MD and have the backing of the senior team. You'll be measured on whether the studio runs smoothly and the margins hold. It's a hands-on operational job, not a strategy seat. Office-based in Newcastle, Monday to Friday. £30,000 to £40,000 depending on what you bring.
How to apply:
Send a CV and a short note telling us why this role suits you. Long cover letters aren't needed. A paragraph that shows you've actually read the ad will get our attention faster than three pages of corporate stuff.
Agency Operations Manager in Brighton employer: Blumilk
Blumilk is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Newcastle upon Tyne. With over 25 years of experience, we prioritise employee growth through hands-on roles and direct support from senior management, ensuring that our team can thrive while delivering impactful creative solutions. Our commitment to maintaining a balanced workload allows you to focus on what you do best, making it a rewarding place to advance your career in the creative industry.
StudySmarter Expert Advice🤫
We think this is how you could land Agency Operations Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at agencies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to agency operations. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed workflows or improved processes in past roles. This will demonstrate your fit for the Agency Operations Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Blumilk.
We think you need these skills to ace Agency Operations Manager in Brighton
Some tips for your application 🫡
Keep it Short and Sweet:When you're writing your application, remember that we love brevity! A short note explaining why you’re the perfect fit for the Agency Operations Manager role will grab our attention much quicker than a lengthy cover letter.
Show You've Done Your Homework:Make sure to include a paragraph that shows you've actually read the job description. Mention something specific about Blumilk or the role that excites you – it’ll show us you’re genuinely interested!
Highlight Relevant Experience:We want to see how your past experience in creative, marketing, or design agencies aligns with what we need. Be clear about your organisational skills and any project management systems you’ve used – this is key for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Blumilk
✨Know the Role Inside Out
Make sure you understand the specifics of the Agency Operations Manager role. Familiarise yourself with the responsibilities like studio scheduling and workflow management. This will help you demonstrate how your experience aligns with what Blumilk is looking for.
✨Showcase Your Organisational Skills
Since this role requires serious organisation, prepare examples from your past work where you've successfully managed schedules or coordinated projects. Be ready to discuss how you keep things running smoothly, especially in a busy agency environment.
✨Be Ready to Discuss Commercial Awareness
Blumilk values commercial nous, so think about how you've contributed to profitability in previous roles. Prepare to share specific instances where your attention to detail and operational accuracy made a difference to project outcomes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics and how the role can evolve. This shows you're genuinely interested in shaping the position and helps you gauge if Blumilk is the right fit for you.
