Blume, based in Didsbury, Manchester, is hiring a Contact Centre Team Manager to lead two teams within an outbound-sales and lead-gen environment. You will drive performance, coaching, and a strong customer-experience culture while maintaining high energy and urgency to meet targets.
The role requires proven team leadership in a contact centre and experience with outbound sales lead-gen activities. You will report to the Operations Manager and work onsite at Blume’s vibrant office.
#J-18808-Ljbffr
Outbound Contact Centre Manager - Lead Two Teams in Manchester employer: Blume
Blume, part of Fletchers Group, is an exceptional employer located in East Didsbury, Manchester, offering a supportive and dynamic work environment for Call Center Representatives. With a focus on employee growth, comprehensive training, and a transparent bonus scheme, we empower our team to thrive while helping clients navigate their legal journeys. Enjoy generous holiday allowances, health and wellbeing support, and a modern, dog-friendly office that fosters collaboration and inclusivity.
