At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver exceptional customer service.
- Company: Join Blufox Mobile, the largest partner for Comcast XFINITY services.
- Benefits: Enjoy competitive pay, health benefits, paid training, and vacation time.
- Why this job: Be part of a growing team with opportunities for promotion and unique rewards.
- Qualifications: 3-5 years of sales experience; retail experience preferred.
- Other info: Work in a state-of-the-art environment with an annual trip to Mexico for top performers.
The predicted salary is between 52000 - 68000 Β£ per year.
Overview
Job Listing: Xfinity Retail Store Manager
Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Store Manager
Compensation
- Competitive annual compensation: $65,000.00 β $85,000
- Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type
Full-time
Responsibilities
- Sales and Leadership:
- Maximize sales in the assigned retail location by leading a team of Representatives.
- Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
- Analyze the business of the retail location and implement practices to fulfill goals.
- Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
- Implement weekly and monthly sales incentives to meet and exceed growth objectives.
- Work with the Operations team to improve the cost-effectiveness of operations.
- Manage inventory for mobile devices, core cable products, and accessories.
- Follow cash handling policies and procedures, exceptions reporting, etc.
- Ensure excellence in customer service with every customer contact.
- Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
- Operations:
- Implement and follow cash handling policies and procedures, exceptions reporting, etc.
- Manage inventory for mobile devices, core cable products, and accessories.
- Customer Satisfaction (NPS):
- Strive to achieve high Net Promoter Scores with every customer interaction.
Job Qualifications
- High School diploma or equivalent
- 3-5 years of sales experience required.
- Wireless/Cable/Retail sales experience preferred.
Benefits
- Medical, Dental, Vision, 401k
- Paid training
- Vacation, Sick, and Personal Time OFF
- Opportunities for promotion
- Comfortable, state-of-the-art workspace
- Blufox ESOP (Employee Stock Ownership Program) for select stores.
- Annual \βBlufox Winners Circle\β trip to Mexico for top performers
How to Apply
If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you\βre eager to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.
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Xfinity Retail Store Manager - Aliana employer: Blufox Mobile
Contact Detail:
Blufox Mobile Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Xfinity Retail Store Manager - Aliana
β¨Tip Number 1
Get to know the company inside out! Research Blufox Mobile and its services, especially Xfinity offerings. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
β¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past sales experience aligns with their goals, especially around customer satisfaction and team leadership.
β¨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional. A smart outfit can boost your confidence and show that youβre serious about the role.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why youβre the perfect fit for the Retail Store Manager position.
We think you need these skills to ace Xfinity Retail Store Manager - Aliana
Some tips for your application π«‘
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've maximised sales in previous roles and any cool strategies you've used to lead a team. Don't hold back on the details!
Be Personal and Passionate: Let us know why youβre excited about joining Blufox Mobile! Share your passion for retail and customer service. A personal touch can really make your application stand out from the crowd.
Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing, like 'customer satisfaction' and 'sales incentives', to show that you understand what weβre looking for. It shows us youβve done your homework!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Blufox Mobile
β¨Know Your Stuff
Before the interview, make sure you understand Blufox Mobile's services and how they compare to competitors. Familiarise yourself with their sales strategies and customer service approach. This will show your genuine interest in the role and help you answer questions more effectively.
β¨Showcase Your Leadership Skills
As a Retail Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and achieving sales targets. Use specific metrics to demonstrate your impact, like improvements in Net Promoter Scores or sales growth.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about times when you had to handle difficult customers or improve team performance. Practising these scenarios can help you articulate your thought process during the interview.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's culture, the specifics of the training programmes, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.