At a Glance
- Tasks: Support customers and assist in various business operations daily.
- Company: Join a successful tech-focused company in Guildford.
- Benefits: Enjoy a pension scheme, free parking, and healthcare options.
- Why this job: Kickstart your career in a dynamic environment with hands-on experience.
- Qualifications: Ideal for customer-focused, IT-savvy individuals eager to learn.
- Other info: Equal opportunities employer; must be eligible to work in the UK.
The predicted salary is between 22000 - 27000 £ per year.
Our client is a highly successful technology focused business, and they are looking to recruit a Customer Support Executive to join their team in Guildford.
As the Customer Support Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them. This is an ideal entry-level opportunity for someone who is customer-focused, IT-savvy, and eager to learn all aspects of business operations. You’ll play a crucial role in supporting their sales function while gaining hands-on experience across warehouse operations, purchasing, quoting, and customer service.
This role is perfect for someone who is enthusiastic about developing a career in business or sales and wants to build a strong foundation in a commercial environment.
What’s On Offer:
- Pension Scheme
- Free Parking
- Healthcare Scheme
Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.
Locations
Customer Support Executive employer: Bluetree Recruits
Contact Detail:
Bluetree Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your communication skills. As a Customer Support Executive, you'll need to convey information clearly and empathetically. Practising active listening and responding thoughtfully can set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills by being familiar with common customer support software and tools. If you have experience with CRM systems or ticketing software, mention it in conversations to highlight your readiness for the role.
✨Tip Number 4
Network with current or former employees of the company. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Support Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and any IT proficiency. Emphasise customer service experience or any roles where you supported sales functions.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work there and how you can contribute to their success in customer support.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bluetree Recruits
✨Show Your Customer Focus
As a Customer Support Executive, demonstrating your customer-centric mindset is crucial. Prepare examples of how you've successfully handled customer queries or resolved issues in the past, even if they are from previous roles or experiences.
✨Highlight Your IT Savviness
Since the role requires being IT-savvy, be ready to discuss your technical skills. Familiarise yourself with common customer support software and tools, and mention any relevant experience you have with technology in your previous jobs or studies.
✨Express Your Eagerness to Learn
This position is ideal for someone eager to learn. Convey your enthusiasm for personal and professional development during the interview. Share specific areas you’re interested in exploring further within business operations or sales.
✨Prepare Questions About the Company
Demonstrating your interest in the company can set you apart. Prepare thoughtful questions about their operations, culture, and future goals. This shows that you’ve done your homework and are genuinely interested in contributing to their success.