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For Companies At a Glance
- Tasks: Provide world-class customer support via phone, email, and chat.
- Company: Leading online printing company in Rotherham with a focus on customer experience.
- Benefits: Competitive salary, health plans, and fun social events.
- Why this job: Join a dynamic team and help clients enjoy a smooth print-buying journey.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Proactive attitude is key for success in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading online printing company in Rotherham seeks a Customer Services Executive to provide world-class customer support. You will assist clients via phone, email, and chat, ensuring a smooth online print-buying journey.
The ideal candidate has:
- Customer service experience
- Strong communication skills
- A proactive attitude
This position offers a competitive salary and various employee benefits, including health plans and social events.
Customer Experience Specialist – World-Class Service in Rotherham employer: Bluetree Group
Contact Detail:
Bluetree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – World-Class Service in Rotherham
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in providing world-class service.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting clients via phone, email, and chat, it's crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your proactive attitude! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you're not just about solving problems but also about creating positive experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Specialist – World-Class Service in Rotherham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your strong communication skills and proactive attitude.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand what we’re looking for and can connect their experiences to our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for providing world-class service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bluetree Group
✨Know the Company Inside Out
Before your interview, take some time to research the online printing company. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your proactive attitude and ability to provide world-class service.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to respond more accurately. You can even paraphrase the question back to the interviewer to confirm your understanding before answering.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
