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- Tasks: Join our IT team to resolve technical issues and support ongoing projects.
- Company: Bluetree Group is the UK's largest online printer, known for quality and innovation.
- Benefits: Enjoy 22 days leave, health cash plan, social events, and free snacks!
- Why this job: Kickstart your IT career with hands-on experience and a recognised qualification.
- Qualifications: Knowledge of Windows OS and strong problem-solving skills are essential.
- Other info: Office-based role in Rotherham, with weekly pay and ample training opportunities.
We’re looking for a motivated and enthusiastic individual to join our IT team as an entry level IT Support Apprentice, you will learn all there is to know about resolving technical issues, providing support, and contributing to ongoing IT projects. This role involves supporting the business with all aspects of IT support and IT infrastructure to ensure operational effectiveness.
This is an exciting opportunity for someone at the beginning of their IT career, with a passion for technology, to gain hands‑on experience while working towards a recognised qualification, it is a full‑time position with the successful completion of the apprenticeship.
About the position:
- This position is office based 5 days a week at our office in Manvers, Rotherham
- Paid at £8.00/hr (Apprenticeship Rate – 2025). Eligible for pay review after 12 months, based on age and training progression
- Monday to Friday 9am to 5.30pm
- Weekly pay, every Friday
The Role:
- User Creation
- System Backups
- Problem Solving
- PC/Laptop building/installing
- Helpdesk Ticket Resolution
- Documentation
- Cyber Security
- Patching
Essential Skills:
- Knowledge of Windows Operating systems
- Strong troubleshooting and problem‑solving skills.
- Excellent communication skills, ability to work with people from across the business.
- Ability to work independently and manage multiple tasks effective
Desirable Skills:
- Relevant Certifications (e.g. Microsoft certified, ITIL, CompTIA)
- Knowledge of Linux systems and environments
- Experience in cybersecurity protocols and tools
Why Join the Bluetree Team?
At Bluetree Group, we don’t just print; we innovate. We believe in investing in the people who make our success possible. Here’s how we look after you:
- Health First: Access to a marketing leading Health Cash Plan and comprehensive wellbeing support, including onsite training and access to free external support.
- Family Support: Enhanced maternity, paternity and adoption packages to support your life outside of work.
- Rest & Recharge: 22 days annual leave (plus Bank Holidays), with a \”Length of Service\” program that earns you more days the longer you stay.
- Social: From regular team socials to our legendary annual Summer and Christmas Parties, plus biennial Long Service celebrations; we know how to celebrate success.
- Financial Wellness: Enrolment in our company pension scheme.
- Rewards: Access to various discounts via Bluetree Rewards, weekend break giveaways, and long‑service gifts to mark your milestones, starting from year 1!
- Career Development: We champion personal development with a wide range of internal and external training opportunities available.
- Fitness: Save on a new bike with our Cycle to Work scheme, or join or weekly football team to burn off some steam!
- Daily Comforts: Fuel your day with free fruit, snacks, and beverages in our modern canteen.
- Easy Commute: Free onsite parking at our state‑of‑the‑art facility. We are also ideally located for public transport, just minutes from Mexborough, Swinton, and Wombwell train stations.
About Bluetree Group
We exist to make print buying easy and small businesses look exceptional. Established in 1989, Bluetree Group has grown to be the UK’s largest online printer. Based in Wath Upon Dearne (conveniently located near Sheffield, Rotherham, Barnsley, and Doncaster), our 165,000 sq. ft. facility is the heart of our operation. From the moment you walk through our doors, you’ll realize that our people are central to everything we do.
Ready to grow with us?
We look forward to welcoming you to our team and helping you build a bright future with Bluetree.
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IT Support Apprentice employer: Bluetree Group
Contact Detail:
Bluetree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing how to navigate helpdesk systems or ticketing software can give you a leg up during the interview process.
✨Tip Number 2
Brush up on your problem-solving skills by tackling common technical issues at home. This hands-on experience will not only boost your confidence but also provide you with real-life examples to discuss in interviews.
✨Tip Number 3
Network with current IT professionals, especially those in support roles. Engaging with them can provide insights into the day-to-day responsibilities and challenges, which you can reference during your application process.
✨Tip Number 4
Stay updated on the latest trends in IT and cybersecurity. Showing that you're proactive about learning can impress potential employers and demonstrate your passion for the field.
We think you need these skills to ace IT Support Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to IT support. Emphasise any troubleshooting, problem-solving abilities, and communication skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and eagerness to learn. Mention specific aspects of the role that excite you and how you can contribute to the IT team at Bluetree.
Highlight Relevant Skills: In your application, clearly outline any knowledge of Windows operating systems, cybersecurity protocols, or relevant certifications. This will demonstrate your readiness for the apprenticeship.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bluetree Group
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share any personal projects or experiences that demonstrate your interest, as this will show the interviewer that you are genuinely excited about the role.
✨Prepare for Technical Questions
Brush up on your knowledge of Windows operating systems and basic troubleshooting techniques. Be ready to discuss how you would approach common technical issues, as this will highlight your problem-solving skills.
✨Demonstrate Communication Skills
Since the role involves working with various teams, practice explaining technical concepts in simple terms. This will showcase your ability to communicate effectively with non-technical colleagues, which is crucial for an IT support role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or ongoing IT projects. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.