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- Tasks: Create stunning print-ready artwork and provide top-notch support to our clients.
- Company: Join instantprint, the UK's largest online printer with a fun and dynamic team.
- Benefits: Enjoy competitive salary, health cash plan, and regular social events.
- Why this job: Make a real impact by helping small businesses shine through amazing print.
- Qualifications: Experience with Adobe Creative Suite and customer-facing roles required.
- Other info: Fast-paced environment with great career growth and a supportive team culture.
The predicted salary is between 26208 - 34108 £ per year.
We\’re instantprint – the UK\’s largest online printer and we have an exciting opportunity for an Artworker to join our passionate and dynamic Client Studio team.
Creating print-ready artwork can be an obstacle for our small business clients, and at instantprint, we pride ourselves in offering the highest level of support and technical advice that help our clients look amazing.
We work hard, with pace and passion but we have a good laugh and don\’t take ourselves too seriously. We are a fast-paced and supportive team that get a kick out of helping customers buy print that makes them look amazing.
About the position
- This position is office based 5 days a week at our office in Manvers, Rotherham.
- Monday to Friday, 40 hours per week on a weekly rota basis between 8am – 7pm. There is one 4 hour Sunday shift every 6 weeks
- Salary £26,208 – £34,108.80
The Role
- Providing technical artwork support to clients via call, chat and emails.
- Processing artwork files ensuring they\’re suitable for our production capabilities.
- Use of adobe creative suite to fix problem artwork and meet customers expectations
- Create print ready proofs for our customers
- Ensuring deadlines are met to drive our on time delivery metrics
- Maximising clients spend by driving sales through exceptional service.
- Appropriately recommend the best products to clients that fit their print needs
- Resolving customer issues, complaints, and requests efficiently while maintaining a positive experience.
- Liaising with areas of Production, Studio, Sales, or Marketing to assist with any Client order.
Skills Required
- Previous experience of working with Adobe Creative Suite
- Previous experience of working within a customer-facing environment.
- The ability to work under pressure to deadlines, whilst still working with precision and a high level of attention to detail
- A confident communicator, both face-to-face, over the phone, and via email
- The ability to work independently and have a proactive attitude.
- A desire to improve on your own knowledge.
- You will be a team player and complement our Studio team.
- Effective management of your own time to deliver efficiency and effectiveness.
- High levels of accountability
- Excellent IT, Communication, and Presentation skills
What we can offer you
- Enhanced maternity/paternity package
- Health cash plan
- Long Service gifts and awards
- Real living wage employer
- Discount/voucher schemes
- Company pension
- Wellbeing support, including access to mental health support lines and personal skills workshops such as managing your money
- Cycle to work scheme
- Free fruit, snacks, and beverages
- Regular social events and team-building activities, such as our annual summer festival and Christmas Party.
- Free On-site Parking
- 22 days annual leave (plus bank holidays) and the opportunity to earn additional days, the longer you work here
The Company
Established in 2012, Bluetree Group is the UK\’s largest online printer and exists to manufacture and sell high volume, premium products through investing in its highly skilled team as well as the latest technology. In 2022, we were chosen as the printer for the Queen\’s Jubilee book
Bluetree\’s combined office, production, and training facilities are in Wath Upon Dearne, which is close to Sheffield, Rotherham, Barnsley, and Doncaster. Our state-of-the-art 165,000 square foot facility is just a 15-minute drive from either the M1 or A1M and boasts ample free on-site parking, the facility is also located on a major bus route which is just a few minutes away from the train stations of Mexborough, Swinton and Wombwell.
Once you walk through our doors, you realise that people are central to all our operations. It\’s a place for curious and ambitious people at heart.
For Privacy information please follow this link to our privacy notice on our website under the home page
LI-Onsite
Artworker employer: Bluetree Group
Contact Detail:
Bluetree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Artworker
✨Tip Number 1
Get to know the company! Before your interview, dive into instantprint's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Show off your skills! Bring a portfolio of your best artwork to the interview. This is your chance to demonstrate your expertise with Adobe Creative Suite and how you can solve problems for clients.
✨Tip Number 3
Practice your communication! Since you'll be liaising with clients, practice explaining your design choices clearly and confidently. This will help you stand out as a proactive team player who can handle customer queries effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the instantprint family right from the start!
We think you need these skills to ace Artworker
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Adobe Creative Suite in your application. We want to see how you've used these tools to create stunning artwork and solve problems for clients.
Be Personable: Since this role involves a lot of client interaction, let your personality shine through! Use a friendly tone in your written application to show us you’re a confident communicator who can connect with our customers.
Attention to Detail is Key: We love precision, so double-check your application for any typos or errors. A polished application reflects your attention to detail, which is super important for the Artworker role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Bluetree Group
✨Know Your Adobe Inside Out
Since the role requires a solid grasp of Adobe Creative Suite, make sure you brush up on your skills. Be prepared to discuss specific projects where you've used these tools and how you solved any challenges that arose.
✨Showcase Your Customer Service Skills
This position is all about helping clients, so think of examples where you've gone above and beyond for customers. Highlight your communication skills and how you handle pressure while maintaining a positive attitude.
✨Be Ready to Talk About Time Management
With deadlines being crucial in this fast-paced environment, come prepared with examples of how you've effectively managed your time in previous roles. Discuss any tools or techniques you use to stay organised and meet tight deadlines.
✨Bring Your Team Spirit
Instantprint values teamwork, so be ready to share experiences that demonstrate your ability to work collaboratively. Think of times when you supported your colleagues or contributed to a team project, and how that made a difference.
