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For Companies At a Glance
- Tasks: Lead a vibrant store, manage staff, and enhance customer experiences.
- Company: Join a respected local institution in the school uniform industry.
- Benefits: Competitive salary, career autonomy, and a varied workday.
- Why this job: Make a real impact on your community while developing your leadership skills.
- Qualifications: Proven leadership experience and strong communication skills.
- Other info: Work in a prime location with excellent transport links.
The predicted salary is between 30000 - 38000 £ per year.
Location: Dagenham, East London
Salary: £30,000 - £38,000 per annum
Job Type: Full-Time, Permanent
About us
The Company is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms. We pride ourselves on blending traditional service values with modern retail operations.
About the role
We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers.
Key areas of responsibility
- Leadership & Staff Management: Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales.
- Sales & Profitability: Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data.
- Customer Experience: Liaise and communicate professionally with clients and customers in person, by phone, and via email. You will deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships.
- B2B Growth: Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent the company at high-profile marketing and sales events.
- Operations & Inventory: Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation.
- Merchandising: Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity.
- Compliance: Ensure strict adherence to company policies, health and safety regulations, and security procedures.
About you
The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management.
- Proven Leadership: You possess strong communication and interpersonal skills with a track record of managing and motivating teams.
- Strategic Thinker: You have strong problem-solving and decision-making abilities, with the confidence to act on your own initiative.
- Commercial Acumen: You bring significant experience in retail sales and marketing, with the ability to turn data into actionable results.
- Operational Expert: You have a solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best.
What we offer
- Competitive Salary: £30,000 - £38,000 reflective of your experience and the dual nature of the role.
- Career Autonomy: The chance to lead a well-known local business and make a tangible impact on its growth and community reputation.
- Varied Workday: A unique blend of retail management, external marketing events, and professional B2B client services.
- Prime Location: Work in the heart of East London with excellent transport links and a vibrant local culture.
This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring the company remains the premier choice for uniform provision. If this sounds like you hit the apply button and start your journey with us today!
Store Manager in London employer: BluetownOnline
Contact Detail:
BluetownOnline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their values, products, and community involvement. This will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to leadership, customer service, and sales targets. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of school uniforms.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you understand our business and the role of a Store Manager. Familiarise yourself with our school uniform policies and how we operate both in-store and online. This will help you tailor your application to show us you're the right fit!
Show Off Your Leadership Skills: We’re looking for someone who can lead a team effectively. In your application, highlight your previous experience in managing teams, motivating staff, and achieving sales targets. Use specific examples to demonstrate how you've made a positive impact in your past roles.
Customer Service is Key: Since customer experience is a big part of this role, make sure to mention any relevant experience you have in delivering exceptional service. Share stories about how you've handled complaints or built lasting relationships with customers to show us you can keep our clients happy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at BluetownOnline
✨Know Your Stuff
Before the interview, dive deep into the company’s history and values. Familiarise yourself with their school uniform policies and how they operate both in-store and online. This knowledge will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. Highlighting your leadership style will demonstrate that you can foster a positive team environment, which is crucial for this role.
✨Be Data Savvy
Since the role involves sales targets and profitability, brush up on your ability to analyse sales data. Be ready to discuss how you've used data to drive results in previous positions. This will showcase your commercial acumen and strategic thinking.
✨Customer Experience is Key
Prepare to discuss how you’ve handled customer complaints and built lasting relationships. Share specific examples that illustrate your commitment to exceptional service. This will resonate well, as the company values strong customer connections.
