Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead housing services, ensuring high-quality management and positive outcomes for residents.
- Company: Dynamic housing association focused on affordable living and community impact.
- Benefits: Competitive salary, career growth, and a commitment to diversity and inclusion.
- Why this job: Shape the future of housing while making a real difference in people's lives.
- Qualifications: Proven leadership in social housing and strong knowledge of housing law.
- Other info: Join a values-led culture with opportunities for innovation and improvement.
The predicted salary is between 84704 - 84704 £ per year.
Location: Leeds
Salary: £84,704 per year
Job Type: Full Time, Permanent.
Overview
We are seeking an experienced Head of Housing to join our senior leadership team, playing an important role in shaping the direction of our services and the experience of our customers. This role leads a broad portfolio of housing activity, spanning neighbourhood and supported housing to income management and financial inclusion, with a focus on delivering meaningful outcomes for residents and communities. You will contribute to how the association approaches planning, risk and regulatory responsibilities, turning complex information into clear insight that supports confident decision-making at leadership and Board level. This role requires an established housing professional who can bring significant industry experience, a strong track record of leadership, and the business acumen to balance customer outcomes with organisational performance and regulatory compliance.
What you'll do
- Lead the association in meeting the needs of customers, prospective customers and stakeholders through high-quality housing management services.
- Manage the delivery of excellent housing and neighbourhood management services, including oversight of complex and sensitive cases.
- Develop service plans that align with the organisation's wider corporate planning process.
- Champion the customer voice, ensuring services are shaped by engagement, feedback and insight.
- Act as a catalyst for continuous improvement and service transformation, driving positive change and innovation.
- Anticipate risk and performance challenges, using insight and data to take prompt, decisive action where required.
- Ensure operational procedures are clearly documented and up to date, supported by timely and accurate reporting to senior leadership, committees and the Board.
- Manage significant budgets effectively, ensuring value for money and responding appropriately to variances.
- Maintain a high-performing, values-led culture that delivers strong outcomes for customers and the business.
- Ensure compliance with all relevant statutory and regulatory requirements, while role-modelling the organisation's values and behaviours.
What we're looking for
- Proven senior leadership experience in social housing.
- Strong knowledge of housing law, management practice and the regulatory landscape, applied to strategic and operational decision-making.
- Experience of finance management, including setting, managing and reporting on budgets to deliver value for money.
- Confident in producing clear, structured reports and presentations for Boards, Committees and senior management.
- Collaborative leadership and stakeholder skills, engaging effectively with customers, colleagues and Board members.
- A customer-focused approach, balanced with organisational risk, performance and business considerations.
Qualifications
Degree level or equivalent qualification (Level 5 CIH Standard qualification required).
Closing Date: 1st March 2026
Interviews
- First Round: 13th March 2026
- Second Round: Week Commencing 23rd March 2026
If you'd like to find out more about the role or have an informal conversation before applying, please contact us. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The association is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
The Company
The company is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.
Please click on the APPLY button to be redirected to our careers page to apply for this role.
Candidates with the relevant experience or job titles of: Head of Housing Services, Head of Housing Management, Housing Services Manager, Senior Housing Manager, Housing Manager, Housing Lead, may also be considered for this role.
Head of Housing in Leeds employer: BluetownOnline
Contact Detail:
BluetownOnline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership experience and how it aligns with the role of Head of Housing. Highlight your successes in managing budgets and improving services, as these are key areas they’ll be looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission of providing affordable housing.
We think you need these skills to ace Head of Housing in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social housing and leadership. We want to see how your skills align with the role of Head of Housing, so don’t hold back on showcasing your relevant achievements!
Showcase Your Customer Focus: In your application, emphasise your commitment to customer service and how you've championed the customer voice in previous roles. We’re looking for someone who can balance customer needs with organisational goals, so let us know how you’ve done this!
Be Clear and Structured: When writing your application, keep it clear and structured. Use bullet points where necessary and make sure your key achievements stand out. We appreciate concise communication, especially when it comes to complex information!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at BluetownOnline
✨Know Your Stuff
Make sure you brush up on your knowledge of housing law and management practices. Familiarise yourself with the regulatory landscape and be ready to discuss how you've applied this in your previous roles. This will show that you're not just experienced, but also up-to-date with current standards.
✨Showcase Your Leadership Skills
Prepare examples of your leadership experience, especially in social housing. Think about times when you've led teams through challenges or implemented changes that improved service delivery. Be ready to discuss how you balance customer outcomes with organisational performance.
✨Engage with the Customer Voice
Demonstrate your commitment to championing the customer voice. Have examples ready of how you've engaged with customers and used their feedback to shape services. This will highlight your customer-focused approach and your ability to drive positive change.
✨Be Budget Savvy
Since managing significant budgets is key for this role, prepare to discuss your experience with finance management. Bring examples of how you've set, managed, and reported on budgets to ensure value for money. This will show that you can handle the financial aspects of the position effectively.
