Customer Success Executive

Job Title: Customer Success Executive Location: Shoreditch (London) Salary: Up to £30k basic + £5k Bonus Job Type: Permanent, Full Time (Monday Friday), Office based 2 x Positions Available. Bluetownonline are in unique position having spent the last two years focusing heavily on software development. Established in 2014, were now looking to add a new team member with the view to propel the companys client growth around our subscription-based model, which integrates multiple business operations from online advertising, a HR module, Video Meet-Ups as well as accessing online recruitment advertising services from the UKs leading sites. As we continue our development within this period of investment, were looking for an enthusiastic peoples person to enjoys building rapport and maintaining excellent levels of service to join our team in Shoreditch. In this brand-new role, youll oversee the onboarding, implementation and training process to ensure the smooth uptake and usage of our services. Responsibilities: Conduct online demos to potential customers Delivering online training around adhoc features of the system to customers who are already using our services Be the point of contact for a set no. of accounts providing excellent levels of service and providing a solution-based approach to queries