At a Glance
- Tasks: Manage client relationships and set up high-level appointments for innovative marketing agencies.
- Company: Award-winning business development agency focused on Creative and Healthcare sectors.
- Benefits: Hybrid working, personal development, well-being support, and generous holiday allowance.
- Other info: Enjoy monthly team activities and a supportive work-life balance.
- Why this job: Join a dynamic team and make a real impact in the marketing world.
- Qualifications: Organised, confident communicator with relationship management experience.
The predicted salary is between 30000 - 39000 £ per year.
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role
We are looking for someone to join our growing team. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK.
Your Responsibilities
- Outreach
- Representing the client(s) in a professional way
- Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client.
- Booking a number of meetings a week and managing changes in scheduling in a timely manner
- Maintaining agreed outreach volumes consistently
- Client Management
- Preparing and leading meetings with the client, building client rapport and trust
- Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas
- Supporting the client strategy with the implementation of bespoke client campaigns
- Working with your CSM to ensure ongoing client satisfaction
- Admin
- Comfortable using a CRM system, Google Sheets, and following internal processes
- Logging conversations with clear actions and next steps
- Reading and responding to emails in a timely manner
About you
Required Attributes:
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self-motivated to problem-solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations.
Desired Attributes:
- Experience with CRM systems, ideally Hubspot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits
- Hybrid working
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Farringdon office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- x2 Mental Health mornings off/year
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% Discount on drinks at local Coffee Shop
Our Values
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity - Making choices that are well thought-out, ethical and fair
- Human first - Work life does not come at a cost to personal life
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected
- Hard work - Passion for ongoing learning and development
Our Awards
Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026
Account Manager employer: BluetownOnline
As a family-run business based in Liverpool, we pride ourselves on fostering a supportive and dynamic work culture that values safety and security. Our employees enjoy competitive salaries, flexible working hours, and opportunities for professional growth, all while making a meaningful impact in the community. Join us to be part of a team where your expertise is recognised and appreciated, and where every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to introduce yourself. Make sure you can clearly explain who you are and what you bring to the table in a few sentences.
✨Tip Number 3
Stay organised! Use tools like Google Sheets to keep track of your applications and follow-ups. This will help you manage your time and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it shows you're genuinely interested in joining our team. Don’t hesitate, get your application in!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your unique style and voice.
Tailor Your Application:Make sure to customise your application for the Account Manager role. Highlight your relevant experience and skills that align with what we’re looking for, especially in client management and relationship building.
Showcase Your Skills:Don’t just list your skills; give us examples of how you’ve used them in past roles. Whether it’s managing client relationships or using CRM systems, we want to see how you can bring value to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BluetownOnline
✨Know Your Client
Before the interview, research the company and its clients thoroughly. Understand their values, recent projects, and the sectors they operate in, especially in Creative and Healthcare. This will help you demonstrate your interest and show how you can contribute to nurturing client relationships.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Bring a notepad or device to take notes during the interview, showing that you're ready to log important information and follow up on discussions.
✨Demonstrate Communication Prowess
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built rapport with clients in previous roles. Use specific examples to illustrate your ability to adapt your communication style based on the audience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle shifting priorities. Think of scenarios where you've had to adapt quickly or resolve client issues. Practising these responses will help you feel more confident and articulate during the interview.
