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- Tasks: Build relationships and set up high-level appointments for innovative clients.
- Company: Award-winning agency focused on Creative and Healthcare sectors.
- Benefits: Hybrid work, personal development, well-being support, and fun team activities.
- Why this job: Join a dynamic team and make a real impact in business development.
- Qualifications: Organised, proactive, and experienced in client relationship management.
- Other info: Enjoy a supportive culture that values work-life balance and personal growth.
The predicted salary is between 30000 - 39000 £ per year.
The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
We are looking for someone to join our growing team. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them.
The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK; we cannot sponsor.
Your Responsibilities
- Outreach: Representing the client(s) in a professional way, nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner. Maintaining agreed outreach volumes consistently.
- Client Management: Preparing and leading meetings with the client, building client rapport and trust. Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas. Supporting the client strategy with the implementation of bespoke client campaigns. Working with your CSM to ensure ongoing client satisfaction.
- Admin: Comfortable using a CRM system, Google Sheets, and following internal processes. Logging conversations with clear actions and next steps. Reading and responding to emails in a timely manner.
About you
Required Attributes:
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self-motivated to problem-solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations.
Desired Attributes:
- Experience with CRM systems, ideally Hubspot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Farringdon office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- x2 Mental Health mornings off/year
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% Discount on drinks at local Coffee Shop
Our Values
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity - Making choices that are well thought-out, ethical and fair
- Human first - Work life does not come at a cost to personal life
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected
- Hard work - Passion for ongoing learning and development
Our Awards
Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026
Account and Business Development Manager employer: BluetownOnline
Contact Detail:
BluetownOnline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account and Business Development Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry through LinkedIn or even at local events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. We want you to feel confident and ready to showcase your skills and experience, especially when it comes to nurturing client relationships.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. We believe that showing initiative can really set you apart from the crowd.
✨Tip Number 4
Keep learning! Whether it’s brushing up on CRM systems or understanding GDPR better, we encourage you to take advantage of online courses. This will not only boost your confidence but also make you a more attractive candidate.
We think you need these skills to ace Account and Business Development Manager
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight how organised you are. Mention any tools or methods you use to keep track of tasks and client relationships. We love a candidate who can juggle multiple priorities like a pro!
Nurture Your Relationships: Talk about your experience in building and maintaining client relationships. Share specific examples of how you've successfully nurtured leads or clients in the past. We want to see that you can connect with people just as well as you can manage tasks.
Be Clear and Concise: When writing your application, make sure to be clear and concise. Use straightforward language and avoid jargon. We appreciate candidates who can communicate effectively, especially in written form, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at BluetownOnline
✨Know Your Clients
Before the interview, research the clients you’ll be representing. Understand their industries, challenges, and recent news. This will help you demonstrate your ability to nurture client relationships and show that you’re proactive about understanding their needs.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully balanced multiple priorities in previous roles. Highlight your experience with CRM systems and tools like Google Sheets to illustrate your organisational prowess.
✨Practice Your Communication
Since this role involves a lot of outreach and client interaction, practice articulating your thoughts clearly. You might want to prepare a mock call or email to demonstrate your communication style. Being able to adapt your tone and approach based on social cues is key!
✨Emphasise Your Problem-Solving Skills
Think of specific instances where you’ve identified and resolved client issues. Be ready to share these examples during the interview to showcase your proactive nature and ability to think on your feet, especially in a fast-paced environment.
