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For Companies At a Glance
- Tasks: Engage with customers and suppliers, handling daily inquiries and site administration.
- Company: Join a dynamic team in Stockton, focused on delivering excellent customer service.
- Benefits: Enjoy competitive pay, flexible part-time hours, and a supportive work environment.
- Why this job: Perfect for those who love helping others and want to grow in a friendly atmosphere.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Part-time role with 20-25 hours per week, ideal for students or those seeking flexibility.
The predicted salary is between 15600 - 24000 £ per year.
Job Title: Customer Services Advisor
Location: Stockton – TS18 3BL
Salary: Competitive
Job Type: Permanent, Part Time (20 – 25 Hours)
This company are looking for an enthusiastic Customer Services Advisor to form part of our Team at Stockton. The role is responsible for dealing directly with suppliers, customers and site administration.
The incumbent will be responsible for performing the day-to-day ad…
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Customer Services Advisor employer: Bluetownonline Ltd
Contact Detail:
Bluetownonline Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Brush up on your communication skills, as this role requires direct interaction with customers and suppliers. Practising active listening and clear articulation can make a significant difference in how you present yourself during the interview.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your problem-solving abilities and customer service skills. Being able to share specific instances where you've successfully handled customer inquiries or resolved issues will set you apart.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. This preparation will not only boost your confidence but also allow you to showcase your proactive approach during the interview process.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Services Advisor. Highlight key skills and experiences that align with the role, such as communication and problem-solving abilities.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service. Use specific examples that demonstrate your ability to handle customer inquiries and work effectively with suppliers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this company and how your skills make you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Bluetownonline Ltd
✨Show Your Enthusiasm
As a Customer Services Advisor, enthusiasm is key. Make sure to express your passion for helping customers and your eagerness to be part of the team. A positive attitude can make a significant difference in how you are perceived.
✨Know the Company
Research the company beforehand. Understand their values, mission, and the products or services they offer. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Be ready to discuss how you would handle difficult customers or resolve conflicts. Use specific examples from your past experiences to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your interest in the position and helps you assess if it's the right fit for you.
