At a Glance
- Tasks: Investigate and analyse suspected fraudulent claims using advanced intelligence tools.
- Company: Join a fast-growing company committed to mental health and career development.
- Benefits: Competitive salary, hybrid working, 35 days holiday, and 24/7 mental health support.
- Other info: Dynamic work culture with opportunities for growth and recognition.
- Why this job: Make a real impact in fraud prevention while developing your analytical skills.
- Qualifications: Analytical thinker with a keen eye for detail; experience in fraud detection preferred.
The predicted salary is between 27000 - 35500 £ per year.
Salary: GBP27,000 - GBP35,500 per annum
Location: Sevenoaks – hybrid working available
Job Type: Full Time, Permanent
Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
About the Role: As a Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
What you will be doing:
- To investigate suspected fraudulent claims/policies using various intelligence tools
- To deliver a usable intelligence-based product to reduce claim losses
- To provide intelligence-led support to general claims/policy teams
- Confident in presenting complex information in a clear and concise manner
- Contribute to the continued improvements of the intelligence products & output
- Handling, analysing and evaluating highly confidential datasets and documents
- To develop an understanding of the MI Reports generated and fraud detection strategy
- To assist in the promotion of data integrity across the group
- Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
- Review intelligence received into the unit and ensure exposure is identified and worked appropriately
- Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
- Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
- Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
- Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we’re looking for:
- Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
- Analytical thinker – able to analyse information quickly and use it to provide robust advice
- Written communicator – able to easily relay complex information in a written report
- Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
- Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
- Organised - good time management skills, able to work under pressure and deliver against deadlines set
- Keen eye for detail with the ability to think laterally and act through reasoned decision making
- Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
- Experience in using fraud detection tools and intelligence analysis software
Grow with Acorn: We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeed
- We decide quickly when the smart thing to do is use our judgement
35 days’ holiday (including bank holidays) with additional buy/sell options
24/7 mental health support & free counselling available
Flexible benefits, including early access to salary via our internal platform
Hybrid working options to support work-life balance and individual needs
Recognition awards, social events & more
Our Commitment to our colleagues:
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- Best Place to Work for Development – proud to be investing in people’s future
- Best Place to Work for Women – breaking down barriers to women's career progression
A Few Things to Know Before You Apply:
- Checks & Clearances: All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
- Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
Candidates with experience or relevant job titles of; Insurance Fraud Intelligence Analyst, Claims Fraud Analyst, Risk & Intelligence Analyst, Insurance Fraud Investigator, Insurance Claims Analyst, Claims Investigator may all be considered.
Claims Intelligence Analyst in Sevenoaks employer: BluetownOnline Ltd
At Advanced Access Platforms, we pride ourselves on being a leading independent powered access supplier in the South East, offering HGV Drivers a dynamic work environment in Grays. Our commitment to employee development is evident through our comprehensive training programmes and genuine career progression opportunities, alongside a competitive salary and attractive benefits package including performance bonuses and a company pension. Join us to be part of a supportive team that values exceptional customer service and professional growth.
