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- Tasks: Coordinate care packages and support our amazing customers in Birmingham.
- Company: Join a friendly team at a 5 STAR rated care company.
- Benefits: Earn up to £29k, enjoy 28 days annual leave, and receive company-sponsored training.
- Other info: Flexible working hours and opportunities for internal promotion await you!
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care preferred; strong communication and organisational skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Location: Birmingham
Salary: Up to £29,000 per annum + on call and care remuneration
Job Type: Full time / Part-Time - Permanent
The Company specialises in providing live in care/home care and support to our customers throughout the Birmingham, Sandwell and Solihull region. We are currently recruiting a full time coordinator to join our supportive and friendly team. This role will involve mainly office based duties. We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company!
Benefits include:
- A competitive salary of up to £29k
- A generous annual leave allowance of 28 days
- Company sponsored training and development
- A SMART phone
- Bonus
Duties will include:
- Being the first point of contact for customers and care assistants
- Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents and incidents
- Creating and maintaining rotas using our Rota software
- Dealing with new customer enquiries
Requirements:
- Have previous experience in the providing care to domiciliary sector
- Be pro-active, flexible and committed to providing a quality service
- Have excellent communication, administration and organisational skills
- Driver's licence and own vehicle
- Qualification in Health and Social Care preferred but not essential.
- Our coordinators use software to organise rotas so the successful candidate must be IT literate, with the ability to learn new software quickly
The Company can offer some amazing benefits for all of our employees, backed with 5 STAR ratings and awarded GOOD on all KLOE's by CQC, we provide full training to refresh your skills or to get you started in your new career. There is also the ability to have flexible working hours that suit your lifestyle and commitments. You will have a generous annual leave entitlement of 28 days for full time staff! We are a small team who care about customer service, like to have fun and love great food! We support those who would like to progress with ongoing training such as NVQ's and always look for ways to promote internally.
If you would like to be a part of our amazing team Apply Now.
Candidates with the relevant experience or job titles of: Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Residential Care Worker, Carer, Care Assistant, Healthcare Assistant, Social Carer, Support Worker, Enabler, Care Worker, Support Assistant, Care Helper, Care Assist, Healthcare Assistant, Residential Care Support, Social Care, Care Manager, NVQ2 may also be considered for this role.
Care Coordinator - Full Time / Part Time in Birmingham employer: Bluetownonline-Ltd
Contact Detail:
Bluetownonline-Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator - Full Time / Part Time in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills and passion for providing quality care!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your commitment to the role.
✨Tip Number 4
Apply through our website for the best chance of landing that Care Coordinator gig! We love seeing applications come directly from our site, and it shows you're genuinely interested in joining our amazing team.
We think you need these skills to ace Care Coordinator - Full Time / Part Time in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in the domiciliary care sector and any specific skills that match the job description. We want to see how you fit into our friendly team!
Show Off Your Communication Skills: As a Care Coordinator, excellent communication is key! Use your application to demonstrate your ability to communicate effectively, whether it’s through clear writing or showcasing your organisational skills. Let us know how you’ve successfully managed customer enquiries in the past.
Be Proactive and Flexible: We love candidates who are proactive and flexible! In your application, share examples of how you've adapted to changing situations or taken initiative in previous roles. This will show us that you're committed to providing quality service, just like we do.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the amazing benefits we offer!
How to prepare for a job interview at Bluetownonline-Ltd
✨Know Your Care Basics
Make sure you brush up on your knowledge of care practices and the specific needs of the domiciliary sector. Being able to discuss your previous experience and how it relates to the role will show that you're not just a good fit, but also genuinely interested in providing quality service.
✨Show Off Your Organisational Skills
As a Care Coordinator, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed schedules or coordinated care plans in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions about handling customer enquiries or resolving complaints, as these are likely to come up.
✨Be Ready to Discuss Software Skills
Since the role involves using rota software, be prepared to talk about your IT skills. If you've used similar software before, share your experiences. If not, express your willingness to learn quickly, as this shows adaptability and eagerness to succeed.