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- Tasks: Join us as an Asset Team Operative, handling plumbing and maintenance tasks in residential properties.
- Company: Alpha Living is a top-rated housing provider for older people, based in Wirral.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal development.
- Why this job: Make a real difference in residents' lives while working in a supportive and compassionate environment.
- Qualifications: You need a plumbing qualification and experience in housing or construction.
- Other info: A full UK driving licence and access to a car are essential for this role.
The predicted salary is between 30635 - 42700 £ per year.
Job Description
Job Title: Asset Team Operative (Plumber/Multiskilled)
Location: Various Alpha developments Wirral/Regional
Salary: £30,635 per year
Job type: Full Time, Permanent 35 hours per week
Alpha Living is an award-winning specialist older peoples housing provider based on the Wirral and operates across the Northwest and Yorkshire regions
The Role:
We are currently looking for an Asset Team Operative to be responsible for the day-to-day support for responsive and planned repairs, cyclical, void and investment works. The successful candidate will take charge of all plumbing responsibilities, including installations, repairs, and bathroom and pipework for kitchen fittings in residential properties. They will also be required to help to ensure repairs and investment programme works are delivered effectively and provide a safe, secure and comfortable living environment for all residents.
Activities and Responsibilities:
- Lead and manage plumbing tasks across a variety of residential properties, ensuring all installations, repairs, and refurbishments are carried out to the highest standards
- Perform plumbing and related tasks, including replacing toilets, showers, sinks, taps, waste pipes, and associated plumbing alterations
- Install and replace bathroom suites and kitchen replacements, ensuring fittings meet all safety and design specs
- Conduct minor plumbing alterations, such as adjustments to waste systems, hot water systems, and fittings
- Carry out planned maintenance and emergency repairs for residents, ensuring minimal disruption
- Provide high-quality customer service while addressing plumbing-related issues for residents, demonstrating respect and professionalism
- Manage and oversee the fitting of new bathrooms, kitchens, and appliances, ensuring all works meet relevant building codes and regulations
- Carry out inspections and assessments to identify potential issues before they escalate into larger, more expensive repairs
- Painting decorating internally and externally including communal areas (including making good surfaces of plasterwork)
- Carry out deep cleaning (steam) of communal kitchens and void flats
- Ensure compliance with all health and safety regulations, especially when working in confined / high-risk environments
- Support the completion of general maintenance tasks, including light repairs, painting, and decoration, as well as assisting in void property works
- Maintain accurate records of all work, including job completion, materials used, any follow-up actions required
- Offer emergency cover as necessary, providing support for urgent out-of-hours issues and emergency 'make safe' works related to job role
- Ensure all activities align with organizational values of compassion, honesty, and respect for our residents.
- To provide support services for all compliance related works (PAT testing, fob coding, fire alarm resets, timer adjustments etc)
- To work in accordance with Alpha's Health and Safety Policy and other procedures
- To carry out non-licenced removal of asbestos containing materials and disposal to appropriated waste facility
- Provide cover as appropriate for annual leave and or sickness for assigned developments and be available on an ad hoc basis for emergency out of hour's attendance
- Asset Management Operatives will be required from time to time to operate at all Alpha developments including overnight stay if required
- To be flexible with requirements to adapt to changes
About You:
Qualifications;
Essential
- Educated to City and Guilds/NVQ level in plumbing or a related field
Desirable
- CSCS card
Experience;
Essential
- Experience of working in a housing, facilities or construction environment
- Proven experience of delivering excellent customer service
Desirable
- Knowledge of legislation including Health & Safety, and all areas of building safety including asbestos, fire safety, electrical safety and legionella control
- Experience of working in the field of independent living
- Experience of supporting external contractors
Skills, knowledge and ability:
Essential
- Ability to problem solveand act as an advocate for customers
- Ability to plan resources, organise & prioritise work under pressure
- Ability to manage working relationships at multiple levels
- Able to communicate complex or sensitive issues to a wide range of customers in a clear and concise manner
- Proven ability to work independently and use own initiative in challenging situations
- IT literate and proficient in Microsoft Office
Personal characteristics:
Essential
- Ability to take responsibility of own training and self-development
- Willingness and proven ability to work flexibly and adapt to the service, giving consideration to the needs of vulnerable customers
- Committed to equality and diversity
Other:
Essential
- Must hold a full UK driving License & have access to own car
If you like the sound of this role, we would love to hear from you
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of: Multi Trade Builder, Skilled Tradesperson, Multi Skilled Tradesman, Handyman, Property Maintenance Engineer, Repairs, Plumbing, Plumber, will all be considered.
Asset Team Operative Plumber / Multiskilled employer: Bluetown
Contact Detail:
Bluetown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Team Operative Plumber / Multiskilled
✨Tip Number 1
Familiarise yourself with the specific plumbing tasks mentioned in the job description. Brush up on your skills related to installations, repairs, and bathroom fittings, as these will be crucial in demonstrating your expertise during any interviews.
✨Tip Number 2
Highlight your customer service experience when discussing your background. Since this role involves interacting with residents, showcasing your ability to communicate effectively and handle sensitive issues will set you apart from other candidates.
✨Tip Number 3
Research Alpha Living and their values of compassion, honesty, and respect. Be prepared to discuss how your personal values align with theirs, as cultural fit is often just as important as technical skills in roles like this.
✨Tip Number 4
Be ready to demonstrate your problem-solving abilities. Think of examples from your past work where you successfully managed challenges or emergencies, as this will show your capability to handle the demands of the role effectively.
We think you need these skills to ace Asset Team Operative Plumber / Multiskilled
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience and skills. Focus on your qualifications, such as City and Guilds/NVQ level in plumbing, and any experience in housing or facilities management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Emphasise your ability to manage plumbing tasks, provide excellent customer service, and ensure compliance with health and safety regulations.
Showcase Relevant Experience: In your application, include specific examples of past work where you successfully completed plumbing installations or repairs. Mention any experience with emergency repairs or working in residential properties.
Highlight Soft Skills: Don't forget to mention your soft skills, such as problem-solving abilities and communication skills. These are crucial for managing relationships with residents and addressing their plumbing-related issues effectively.
How to prepare for a job interview at Bluetown
✨Showcase Your Plumbing Skills
Be prepared to discuss your plumbing experience in detail. Highlight specific projects you've worked on, such as installations or repairs, and be ready to explain the techniques you used and any challenges you faced.
✨Demonstrate Customer Service Excellence
Since this role involves interacting with residents, it's crucial to showcase your customer service skills. Share examples of how you've effectively communicated with clients and resolved issues in a professional manner.
✨Know Your Health and Safety Regulations
Familiarise yourself with relevant health and safety regulations, especially those related to plumbing and construction. Be ready to discuss how you ensure compliance in your work and how you handle high-risk situations.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific plumbing problems or emergencies. Think through potential scenarios and prepare your responses, demonstrating your ability to think on your feet and prioritise tasks effectively.
