Graduate Client Success & Creative Executive

Job Title: Graduate Client Success & Creative Executive
Location: Stratford, London
Salary: £27,000 - £30,000 per annum (dependent on experience)
Duration: Full Time, Permanent
About Us
At Bluetown, we provide innovative recruitment advertising solutions and ATS software to help UK businesses attract great talent.
With the launch of our exciting new AI-powered platform, we're looking for an enthusiastic, personable and creative individual to join our growing team.
This is a fantastic opportunity for someone who loves working with people, has a natural eye for design and enjoys learning new technology.
About the Role
This is a varied, hands-on position combining client relationships, creativity and technology.
Building strong client relationships is at the heart of this role . You'll be speaking with customers regularly, helping them get the most from our software, answering questions and ensuring they receive an exceptional level of service.
You'll also have the opportunity to get creative, developing beautifully branded careers pages using clients' existing imagery, logos and brand guidelines.
One day you could be chatting with clients about their recruitment needs or demonstrating our software; the next, you'll be selecting imagery for a careers page or helping optimise recruitment adverts.
Your key responsibilities will include:
Client Communication & Relationships: Proactively calling clients, building rapport, understanding their needs and becoming a trusted point of contact. You'll be confident picking up the phone and genuinely enjoy helping people.
Client Onboarding & Training: Welcoming new customers, setting up accounts and delivering engaging online software demonstrations and training sessions.
Creative Branding & Careers Pages: Creating visually appealing, fully branded careers pages using clients' existing imagery, logos, colours and brand guidelines.
Creative Content: Supporting clients with writing, proofreading and publishing engaging job adverts.
Proactive Client Support: Maintaining regular contact, resolving queries and identifying opportunities to help clients get even more value from our services.
Administration: Maintaining accurate CRM records, supporting reporting and ensuring day-to-day operations run smoothly.
About You
We're looking for someone with a great personality, a creative eye and, most importantly, the confidence and enthusiasm to service clients daily.
You don't need years of experience. We're more interested in findi...